Lead Network Engineer

We are looking for a skilled and motivated Lead Network Engineer to join our team. This role is ideal for a professional with solid hands-on experience in network support troubleshooting and security operations within enterprise or data center environments.

You will play a key role in maintaining network reliability resolving incidents validating configurations and supporting secure high-performing network infrastructure across a global environment. If you enjoy solving complex networking challenges and collaborating with cross-functional teams this could be a great fit.

Roles and Responsibilities

In this role you will:

• Network Troubleshooting: Diagnose and resolve network related issues both hardware and software ensuring minimal downtime.
• Layer 2 & Layer 3 Support: Provide troubleshooting support for routing and switching environments.
• UTM Firewall Management: Work with UTM firewalls to update security and traffic polices debug traffic flows and firewall rules.
• Network Configuration Design and Validation: Review and validate network configurations to ensure they align with company standards and best practices.
• Performance Monitoring: Utilize network monitoring tools to validate the health and performance of all network systems.
• Documentation and Reporting: Maintain accurate network documentation including configurations and diagrams to accurately depict steady state information.
• Collaboration: Work closely with other IT team members vendors and customers located throughout the world.
• Incident Response: Act as a point of contact for resolving network related incidents and outages. (There is no requirement for on call support)

Required Skills and Experience:

• Certifications: At least CCNA(Cisco Certified Network Associate) or equivalent certification. Certifications in security OS and automation are a plus.
• Relevant years of experience in a network support or TAC ideally with exposure to enterprise or datacenter environments.
• Strong understanding of layer 2 and layer 3 technologies and protocols.
• In-depth knowledge of TCP UDP Multicast and Network Virtualization.
• Vendor agonistic knowledge across firewall technologies.
• Analytical problems solving skills.
• Experience with network performance monitoring scripting languages and automation (Docker Python Ansible) is a plus.
• Excellent written and verbal communication skills with the ability to explain complex IT issues to nontechnical stakeholders.

Education Qualification

• A degree in Computer Science Information Technology or related field is preferred.
• CCNA (Cisco Certified Network Associate)