Lead Business Analyst Sales Operations

Position Overview

We are seeking an experienced Business Analyst to lead Salesforce implementation optimization and management at Applus IDIADA from a business perspective. This strategic role bridges business needs and technology solutions transforming sales processes through effective system implementation and data-driven insights.

Key Responsibilities

Team Leadership & Management

• Manage and mentor a team of 2 Salesforce professionals
• Coordinate activities assign tasks and monitor performance
• Foster a collaborative environment focused on continuous improvement

Salesforce Implementation & Business Analysis

• Lead end-to-end Salesforce implementation projects and enhancements
• Analyze and translate user needs management requirements and company objectives into effective Salesforce solutions
• Maximize platform capabilities while minimizing unnecessary customization
• Ensure best practices in configuration and business process design
• Act as primary liaison between business stakeholders and technical teams
• Identify opportunities to streamline sales workflows through technology

Reporting & Business Intelligence (Team Oversight)

• Integrate data from Salesforce SAP and other tools to provide holistic business insights
• Define track and analyze Key Performance Indicators (KPIs) for sales operations
• Extract actionable insights and communicate findings to management
• Coordinate development of dashboards and visualization tools

Data Management & Systems Integration

• Oversee database management data mining and data cleansing activities
• Manage data flow between Salesforce SAP and other enterprise systems
• Conduct regular data quality assurance activities
• Establish data governance standards

Training & Enablement

• Develop training materials in the learning management system
• Lead training sessions with Salesforce team support
• Communicate effectively with stakeholders at all organizational levels
• Gather user feedback and translate it into actionable improvements

Qualifications :

Experience & Technical Skills

• 5-7 years in business analysis with CRM focus and proven Salesforce implementation leadership
• Deep knowledge of Salesforce platform SAP integration and enterprise BI tools
• Expertise in sales process reporting data analysis and business intelligence
• Experience with data mining visualization system integrations and APIs
• Proven track record managing teams and translating business needs into technical solutions

Leadership & Soft Skills

• Strong analytical problem-solving and stakeholder management abilities
• Experience leading teams and cross-functional projects
• Ability to define and track KPIs for complex sales processes
• Excellent communication skills
• Proactive solution-oriented mindset with strong organizational skills

Additional Information :

Applus IDIADA is committed to equality  diversity and inclusion. We dont put limits on you so dont put limits on yourself either. There is a place for everyone.

Remote Work :

No

Employment Type :

Full-time