Mildura (VIC) Riverland (SA) & Adelaide Metro Areas
Salary
$87000 $95000 Super (depending on experience)
Employment Type
Full-Time
Join a Growing Team Supporting Australias Food & Packaging Industry
We are seeking an experienced and motivated Field Service Technician to service customers throughout the Mildura Riverland and Adelaide regions. This is an exciting opportunity for a trade-qualified technician who enjoys variety problem-solving and working directly with customers across the food processing and packaging sectors.
This role is ideal for someone who can combine strong technical capability with excellent customer service a technician who not only fixes equipment but also builds confidence communicates clearly and represents the business professionally on every site visit.
About the Role
As a Field Service Technician you will be responsible for:
Installation servicing and maintenance of industrial equipment
Diagnosing and repairing mechanical and electrical faults
Preventative and breakdown maintenance
Providing technical support and customer service on-site
Building and maintaining positive relationships with customers and site personnel
Ensuring customers are kept informed of service outcomes maintenance recommendations and equipment performance
Completing service reports and maintenance documentation accurately and professionally
Working independently across multiple customer sites
Representing the company in a professional and customer-focused manner at all times
Customer Service Focus
As a key representative of the business you will be expected to deliver a high standard of customer service during every site visit. This includes clear communication professional conduct practical problem-solving and a genuine focus on helping customers keep their operations running smoothly.
Develop strong working relationships with customers operators maintenance teams and production personnel
Understand customer operational requirements and provide practical outcome-focused solutions
Respond professionally and positively to customer enquiries concerns and service requirements
Explain technical issues repairs and recommendations in a clear and customer-friendly way
Identify opportunities to improve equipment reliability reduce downtime and improve customer outcomes
Provide timely updates regarding repairs maintenance activities parts requirements and recommended next steps
Skills & Experience
We are looking for candidates with:
Strong mechanical and/or electrical experience
Trade qualification (Certificate III) in one of the following:
Maintenance Fitting
Mechanical Fitting
Electrical Trade
Automotive Mechanic
Related industrial trade
Ability to fault-find and troubleshoot equipment
Strong communication and customer service skills
Ability to explain technical issues and solutions clearly to customers
A proactive approach to customer support and problem resolution
Current drivers licence
Ability to travel within the service region
Highly Regarded Experience
Previous experience within any of the following industries will be advantageous:
Food manufacturing
Fruit packing and processing facilities
Labelling equipment
Packaging machinery
Conveying systems
Industrial automation and production equipment
Whats on Offer
Competitive salary package of $87000 $95000 Super
Company vehicle and tools provided (if applicable)
Work across a diverse customer base and technologies
Ongoing training and career development
Stable long-term employment with a growing business
Regional and metropolitan coverage across Victoria and South Australia
If you are a qualified tradesperson who enjoys solving technical challenges while delivering exceptional customer service wed love to hear from you. This role offers the opportunity to work with leading food processing and packaging businesses while becoming a trusted technical partner to customers across Victoria and South Australia.
Send your resume and cover letter today and become part of a team that keeps Australias food and packaging industry moving.
LocationMildura (VIC) Riverland (SA) & Adelaide Metro AreasSalary$87000 $95000 Super (depending on experience)Employment TypeFull-TimeJoin a Growing Team Supporting Australias Food & Packaging IndustryWe are seeking an experienced and motivated Field Service Technician to service customers through...
Location
Mildura (VIC) Riverland (SA) & Adelaide Metro Areas
Salary
$87000 $95000 Super (depending on experience)
Employment Type
Full-Time
Join a Growing Team Supporting Australias Food & Packaging Industry
We are seeking an experienced and motivated Field Service Technician to service customers throughout the Mildura Riverland and Adelaide regions. This is an exciting opportunity for a trade-qualified technician who enjoys variety problem-solving and working directly with customers across the food processing and packaging sectors.
This role is ideal for someone who can combine strong technical capability with excellent customer service a technician who not only fixes equipment but also builds confidence communicates clearly and represents the business professionally on every site visit.
About the Role
As a Field Service Technician you will be responsible for:
Installation servicing and maintenance of industrial equipment
Diagnosing and repairing mechanical and electrical faults
Preventative and breakdown maintenance
Providing technical support and customer service on-site
Building and maintaining positive relationships with customers and site personnel
Ensuring customers are kept informed of service outcomes maintenance recommendations and equipment performance
Completing service reports and maintenance documentation accurately and professionally
Working independently across multiple customer sites
Representing the company in a professional and customer-focused manner at all times
Customer Service Focus
As a key representative of the business you will be expected to deliver a high standard of customer service during every site visit. This includes clear communication professional conduct practical problem-solving and a genuine focus on helping customers keep their operations running smoothly.
Develop strong working relationships with customers operators maintenance teams and production personnel
Understand customer operational requirements and provide practical outcome-focused solutions
Respond professionally and positively to customer enquiries concerns and service requirements
Explain technical issues repairs and recommendations in a clear and customer-friendly way
Identify opportunities to improve equipment reliability reduce downtime and improve customer outcomes
Provide timely updates regarding repairs maintenance activities parts requirements and recommended next steps
Skills & Experience
We are looking for candidates with:
Strong mechanical and/or electrical experience
Trade qualification (Certificate III) in one of the following:
Maintenance Fitting
Mechanical Fitting
Electrical Trade
Automotive Mechanic
Related industrial trade
Ability to fault-find and troubleshoot equipment
Strong communication and customer service skills
Ability to explain technical issues and solutions clearly to customers
A proactive approach to customer support and problem resolution
Current drivers licence
Ability to travel within the service region
Highly Regarded Experience
Previous experience within any of the following industries will be advantageous:
Food manufacturing
Fruit packing and processing facilities
Labelling equipment
Packaging machinery
Conveying systems
Industrial automation and production equipment
Whats on Offer
Competitive salary package of $87000 $95000 Super
Company vehicle and tools provided (if applicable)
Work across a diverse customer base and technologies
Ongoing training and career development
Stable long-term employment with a growing business
Regional and metropolitan coverage across Victoria and South Australia
If you are a qualified tradesperson who enjoys solving technical challenges while delivering exceptional customer service wed love to hear from you. This role offers the opportunity to work with leading food processing and packaging businesses while becoming a trusted technical partner to customers across Victoria and South Australia.
Send your resume and cover letter today and become part of a team that keeps Australias food and packaging industry moving.
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