Field Service Engineer 2

We have a great opportunity to join Emerson as our Field Service Engineer. In this key role you will be a key member of Iberia Service Team within the Sensors Department responsible for delivering high-quality technical support across the installed customer base. This includes installation commissioning maintenance diagnostics and after-sales services both on-site and in-house ensuring that customers expectations are exceeded while contributing to the companys objectives.

The position will be based in Catalonia Northern Portugal or Galicia with flexibility to travel as required to perform services at different sites.

By joining us as a Field Service Engineerin Catalonia Northern Portugal or Galicia this role can be a strong foundation for your future career within Emerson. We encourage advancement and offer tangible development opportunities!

In this Role Your Responsibilities Will Be:

Customer Support:

• Carry out installation/commissioning fault analysis and repairs on Emerson Instruments.

• Provide diagnostics troubleshooting calibration and start up and commissioning services.

• Provide technical support and on-site training for customers.

• Ensure all activities are executed in line with customer expectations agreed timelines and business unit guidelines.

Sales Support:

• Support Sales Engineers in product demonstration with customers and provide guidance on product applications and after-sales services.

• Proactively identify service/product opportunities.

• Contribute to business development through customer interaction and value-added recommendations.

Operational effectiveness

• Ensure timely and accurate reporting of service activities (timesheets debrief expense reports).

• Keep workshop/workplace(s) clean organized and professional.

• Maximize chargeable utilization.

• Follow internal processes tools and service execution standards as required by Emerson.

Work Environment:

• Travel extensively (up to 75%) across Spain Portugal and occasionally internationally.

• Be available for emergency callouts and extended working hours when agreed.

• Adapt to dynamic work environments including industrial sites and offshore locations.

Health Safety and Trade Compliance:

• Adhere to the companys and customer HSEQ standards.

• Adhere to Emersons ethical values and Trade Compliance procedures in connection with all transactions and business practices.

Who You Are:

You are passionate about delivering real value and always act with integrity. You enjoy working in dynamic environments and constantly challenging yourself to achieve better results.

You anticipate customer needs and provide services that are beyond their expectations always aiming to expand the customer base.

For This Role You Will Need:

• Bachelors degree in engineering (preferably in mechanical electronics computer science) or skilled worker with relevant experience.
• Minimum of 2 years of experience in Manufacturing/Process Engineering.
• Technical competencies: demonstrated experience with field instruments especially in level measurement (inventory management and process level and flow measurement (Coriolis clamp-on ultrasonic vortex magnetic and DP flow).
• Strong communication skills and technical competencies in line with job responsibilities.
• Fluent in Spanish and English written and spoken.
• Car driving license (class B) and availability to travel (this position requires travel estimated at 75% of the working hours).
• Good knowledge of Microsoft Office applications (Excel Word and PowerPoint)

Preferred Qualifications that Set You Apart:

• Knowledge of technical drawing and assembly and/or mechanical processing processes.
• Ability to handle several tasks and balance multiple priorities
• Excellent verbal and written communication skills and analytical skills.

Our Culture & Commitment to You

At Emerson we prioritize a workplace where every employee is valued respected and empowered to grow. We foster an environment that encourages innovation collaboration and diverse perspectivesbecause we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship training or leadership opportunities we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.