Danish-Speaking Customer Service Representative
Job Summary
CloserHire is partnering with a global customer experience provider to recruit a Danish-speaking Customer Service Representative for their on-site team in Barcelona or Benalmadena or Valencia. This is your opportunity to be part of a growing international team that supports leading electric vehicle brands and empowers customers through innovation and excellence. As a Customer Service Representative youll be the first point of contact for customers delivering support that goes beyond expectations.
Language required: Danish
Highlights:
- Relocation support included
- Extra bonus/commission on top of base salary (EUR)
- Career growth opportunities
Responsibilities:
- Handle incoming contacts via phone email chat and other channels to resolve user inquiries
- Log cases accurately in the system and provide timely responses within service level agreements
- Maintain a deep understanding of services and products tailored to the electric vehicle industry
- Collaborate with teammates and offer support during absences or increased workloads
- Fulfill administrative duties such as tracking leave and attending scheduled sessions
- Contribute to continuous improvement initiatives led by your Supervisor or Mentor
- Maintain high standards of quality service performance and customer satisfaction
Qualifications:
- Are proficient or bilingual in Danish and fluent in English
- Have at least 1 year of experience in a customer service environment
- Possess basic IT knowledge (Windows MS Office internet settings)
- Show a proactive attitude and enjoy helping people
- Are capable of taking ownership and solving customer issues efficiently
- Bring experience from the automotive or electric vehicle industry a strong advantage
- Are naturally collaborative adaptable and eager to grow