Danish Customer Service Representative
Job Summary
Location: Barcelona Spain
Languages: Danish & English
We are currently hiring Customer Service Representatives to join an international team supporting one of the worlds leading online travel platforms. This role focuses on delivering exceptional customer service and ensuring a positive experience for customers throughout their booking journey.
This is an excellent opportunity to build your customer service career while working in a dynamic and multicultural environment in Barcelona.
- Support customers via phone email and chat in Danish and English
- Assist with booking-related inquiries and account support
- Resolve customer concerns and provide effective solutions
- Escalate complex cases when required
- Deliver a professional and positive customer experience
- Danish communication skills required (C1 level or above)
- Good English communication skills required
- Strong communication and problem-solving skills
- Customer-focused mindset
- Previous customer service experience is an advantage but not mandatory
- Competitive salary package
- Structured training and onboarding
- Career development opportunities
- International and multicultural work environment
If you are interested in building your career in customer service within an international team in Barcelona Spain we would be happy to hear from you.