Creative Operations & Delivery Lead

Established in 2004 OLIVER is the worlds first and only specialist in designing building and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40 countries and counting. Our unique model drives creativity and efficiency allowing us to deliver tailored solutions that resonate deeply with audiences.

As a part of The Brandtech Group were at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency spark creativity and drive insightful decision-making empowering our teams to produce innovative and impactful results.

Location: Spain (primarily remote) and regular business travel across EMEA

Employment: permanent

About the role:

The successful candidate will play a crucial role in bridging the gap between technical teams newbusinessand support in deliveringbusinessobjectives. Supported by theCommercial andImplementation team they will lead efforts in new clientpitches/setups analyse processesidentifyopportunities for improvement and help implement technology solutions that align with our strategic goals.

Key Responsibilities:

Requirement Gathering and Analysis:

• Work with stakeholders to gather document and analyse business requirements for new client accounts.
• Translate client business needs intoworkflows for client andTech teams asking the right questions to ensureaccuratescope and cost.

Process Improvement and Solution Design:

• Evaluate existing processes and recommend enhancements for efficiency cost reduction and improved outcomes.
• Collaborate withtechand business teams to design solutions that align with overall business strategy.
• Creating commercial models that deliver the workflow.

Project Management and Stakeholder Communication:

• Lead new clientpitches ensuring a smooth transitionto implementation for set up.
• Serve as a liaison between stakeholders and technical teamsfacilitatingeffective communication to ensure understanding and alignment.

Data Analysis and Reporting:

• Analyse data to support decision-making processescreate measurement process for new clients.
• Create reports and presentations to convey findings and recommendationsfornew solutions.

What Were Looking For:

• 10-15 years experience in solution design process optimisation operations technical consulting or similar roles.
• Experience in advertising creative agency production or digital content operations.
• Fluency in Spanish German or French language
• Strong problemsolving mindset with the ability to translate business challenges into operational and technical solutions.
• Excellent communication and stakeholdermanagement skills with the confidence to lead conversations during pitches and onboarding.
• High attention to detail strong analytical capability and a proactive approach to identifying risks and opportunities.
• Comfortable working crossfunctionally and remotely across multiple markets and teams.

Req ID: 18270

#LI-JP1 #LI-REMOTE #LI-DIRECTOR

Our values shape everything we do:

BeAmbitiousto succeed

BeImaginativeto push the boundaries of whats possible

BeInspirationalto do groundbreaking work

Bealways learningand listening to understand

BeResults-focused to exceed expectations

Be actively pro-inclusive and anti-racist across our community clients and creations

OLIVER a part of the Brandtech Group is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential and individual differences are valued and respected. All applicants shall be considered for employment without regard to race ethnicity religion gender sexual orientation gender identity age neurodivergence disability status or any other characteristic protected by local laws.

OLIVER has set ambitious environmental goals around sustainability with science-based emissions reduction targets. Collectively we work towards our missionembedding sustainability into every department and through every stage of the project lifecycle.