Business Analytics Specialist

Key Responsibilities:

• Data analysis & insights: analyze sales activity CRM market and other relevant business data to support strategic and operational decision-making.
• Dashboards & reporting: create develop maintain and optimize dashboards reports and analytical tools tailored to the needs of Business Units Operational Excellence and other affiliate functions.
• Business Unit support: support Business Units and cross-functional teams by translating data and business needs into actionable insights recommendations and practical solutions.
• CRM tools & processes: support the proper usage adoption and continuous improvement of CRM systems dashboards reporting tools and Operational Excellence processes.
• Training & onboarding: train and onboard Customer-Facing Roles and office-based colleagues on relevant tools processes KPIs dashboards and reports.
• Market research support: collaborate in the design coordination and analysis of market research projects across current and future therapeutic areas translating findings into business implications.
• Sales Force Effectiveness: support key SFE processes including activity monitoring call planning segmentation targeting territory structures objectives and incentive-related analysis.
• Process optimization & innovation: identify gaps and improvement opportunities propose new tools or processes and contribute to automation simplification and continuous improvement initiatives exploring the responsible use of AI-enabled solutions where they can improve processes tools and ways of working.

Qualifications :

Education/Learning Experience/Work Experience

Required:

• Bachelors degree in Computer Science Engineering Data Analytics Business Administration Economics Finance Life Sciences or related fields.
• Around 24 years of relevant experience in business intelligence sales/marketing analysis consulting finance operations or related areas.
• Strong analytical mindset with the ability to work with data structure problems and translate information into practical business insights.

Desired:

• Previous experience in the pharmaceutical biotech healthcare or consulting sectors.
• Experience in Business Intelligence Sales Force Effectiveness CRM analytics or Commercial / Medical Excellence.
• Knowledge of CRM systems preferably Vault CRM.
• Experience with analytical and visualization tools such as Power BI Qlik Sense Tableau Spotfire or similar.
• Knowledge of SQL database concepts scripting / programming or process automation tools.
• Exposure to project management segmentation targeting territory alignment incentive processes market research or forecasting.

Skills/Knowledge/Languages

Required:

• Fluent English and Spanish both written and spoken.
• Strong analytical and problem-solving skills with the ability to structure information and translate data into business-relevant insights.
• Clear and concise communication skills both verbally and in writing with the ability to adapt messages to different audiences.
• Strong planning organization and prioritization skills with the ability to manage several topics in parallel.
• Ability to work with cross-functional stakeholders and understand their business needs.

Desired:

• Ability to combine technical skills with business understanding bringing a pragmatic and solution-oriented approach.
• Ability to present information to groups in a simple clear and engaging way.
• Interest in continuous improvement automation AI-enabled solutions and innovative ways of working.

Personal Attributes

Required:

• Curious proactive and eager to learn.
• Empathetic collaborative and service-oriented.
• Structured reliable and attentive to detail.
• Business-oriented pragmatic and solution-focused.
• Flexible and comfortable working in a changing environment.

Desired:

• Strong sense of ownership and accountability.
• Comfortable with technology and motivated by finding better ways of doing things.
• Open-minded resilient and positive when facing new challenges.

Remote Work :

No

Employment Type :

Full-time