Patient Services Manager

An excellent opportunity exists for an experienced Patient Services Manager to oversee patient administration case management and revenue optimisation within a private healthcare environment. The successful candidate will be responsible for ensuring operational efficiency exceptional patient service and effective management of clinical coding and funder processes.

Key Responsibilities:

• Oversee the daily operations of the Patient Services Department.
• Manage patient admissions authorisations billing and discharge processes.
• Ensure accurate ICD-10 and CPT coding to optimise revenue management.
• Liaise with medical schemes and other healthcare funders regarding authorisations and accounts.
• Lead and develop the Patient Services team to maintain high service standards.
• Monitor departmental performance and implement continuous improvement initiatives.
• Ensure compliance with healthcare legislation policies and quality standards.
• Prepare operational reports and analyse departmental performance indicators.

Minimum Requirements:

• Bachelors Degree in Nursing with Anatomy and Physiology qualifications.
• Current registration with the South African Nursing Council (SANC).
• ICD-10 and CPT Coding knowledge is essential.
• Minimum of 35 years experience in a similar role within a private healthcare environment.
• Advanced certification in ICD-10 and CPT Coding will be advantageous.
• Sound understanding of patient administration medical scheme processes and hospital billing.
• Computer literacy with proficiency in hospital information systems.
• Strong leadership communication and organisational skills.

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Correspondence will only be conducted with short listed candidates. Should you not hear from us within 4 days please consider your application unsuccessful.