Operations Manager

Who we are

Were a subsidiary of Super Group the NYSE-listed entertainment company behind some of the worlds leading Sports brands including Betway. This gives us the backing credibility and shared capabilities of a listed group while operating as a lean high impact team focused on building from the gound up.

At SuperCoin were building regulated financial infrastructure for Africa. Our core product ZARsc is a ZAR-backed stablecoin issued on public block chain rails and backed 1:1 by fiat reserves held at a South African bank. It enables fast low-cost settlement across exchanges payment partners enterprise flows and remittance corridors.

We are starting with the Rand with a broader roadmap to launch a family of African fiat-backed stablecoins unlocking more efficient accessible financial systems across the continent.

Who were looking for

Were on a thrilling journey of growth and innovation and we need passionate driven individuals to join us. At Super Money every day is action-packed and we expect you to bring your return youll find a supportive environment where your skills can flourish and your career can soar.

Ready to become a game-changer Supercharge your career with us and be part of something extraordinary.

Why we need you

An issuance business lives or dies on operational discipline. Reconciliation has to be right every day. Partners have to be onboarded cleanly. Processes have to hold up to regulators and auditors. As we scale we need someone who owns that operational spine.

We are looking for an Operations Manager to keep the business running day to day across functions partners and Super Group shared services. This is a build role: you will establish processes and controls largely independently at first then scale the function as the business grows.

What youll do

Youll take ownership of work that gives us our competitive edge including:

Payments & wallet operations

• Run the daily operational rhythm of the stablecoin business: supporting mint burn and redemption execution within defined controls

• Perform daily reconciliation of ZARsc in circulation against fiat reserves escalating and resolving breaks quickly

• Manage operational incidents end-to-end identify coordinate resolve document

Partner & vendor operations

• Own the operational side of key provider relationships (e.g. custody identity verification banking operations contacts)

• Run the operational onboarding of new partners and integrations alongside product and commercial teams

• Track vendor contracts renewals and service levels

Process governance & reporting

• Build and document core operational processes controls and SOPs from scratch

• Maintain audit-ready records and support compliance audit and regulatory information requests

• Establish operational tracking and reporting so the leadership team always knows the state of the business

Cross-functional coordination

• Act as the operational anchor across the business: coordinating priorities across product compliance commercial and engineering

• Work with Super Group shared services (finance legal compliance) to get things done

• Ensure the business runs efficiently reliably and with clear accountability

Build & scale

• Operate independently in the first phase then hire and manage operational support as the function scales

• Create the foundation for a scalable operations capability

This list covers your core responsibilities with plenty of room to stretch explore and take on new challenges as we grow.

What youll bring
Youre someone who brings:

• 5 years experience in operations within fintech payments or blockchain/digital assets this is essential

• Hands-on experience with payment operations reconciliation or settlement processes with high accuracy and control

• Experience operating in regulated environments with an appreciation for compliance audit and reporting requirements

• A proven track record of building processes and ways of working from scratch in early-stage or scaling environments

• Strong coordination and stakeholder management skills across internal teams and external partners

• The ability to prioritise effectively and run multiple operational streams at once

• High attention to detail across reconciliation documentation and day-to-day processes

• A bias for action consistently delivering outcomes not just plans

Desirable skills youve got up your sleeve

It would be great if you also have some the following skills:

• Exposure to stablecoins digital asset custody platforms (e.g. Fireblocks) or crypto exchanges

• Experience in remittances cross-border payments or neobank environments

• A strong understanding of African financial systems or emerging-market dynamics

• Familiarity with reconciliation systems treasury operations tools or financial reporting platforms

• Prior experience in a startup or early-stage fintech

Our values are non-negotiables

Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies these are essential for all employees in order for you to embed in and drive our culture forward.

These competencies are:

• Adaptability

• Ownership and accountability

• Initiating action

• Resilience

• Team orientation

• Integrity

• Innovation

What youll get back

We invest in your growth and wellbeing so you can bring your best:

• Supergrowth is real here. Our learning and development programmes give you the tools training and opportunities to level up fast.

• Your progress matters. Our Performance tool ensures you get meaningful feedback to support your development and superdrive your career.

• Support that has your back. Our Employee Assistance Programme offers resources for you and your family.

• Medical Aid Subsidy

• Retirement Annuity Subsidy

• Funeral Fund Benefit

• Income Continuation Benefit

• Group Life Cover

Ready to build

Your work will have real impact from day one. Were honest fair and focused on helping you succeed and were building something that hasnt been built in this market before.

SuperCoin. Wait for no one.

This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore a qualification verification check will be done. By applying for this role and supplying the necessary details you hereby grant us permission to apply for these checks. This will be done in a confidential manner and solely for the purposes of verification.

Should you not hear from us within 2 weeks please deem your application as unsuccessful.