Junior MS365 Migrations Engineer
Cape Town - South Africa
Job Summary
Microsoft 365 Administration
- Assist with user creation licensing password resets and MFA.
- Perform basic Microsoft 365 admin centre and service-health checks.
- Follow documented processes and maintain accurate technical records.
- Prepare migration information and user lists.
- Assist with Exchange Online mailbox migrations.
- Monitor migrations and perform pre- and post-migration checks.
- Assist users with Outlook OneDrive and file access.
- Help check file structures permissions and synchronisation.
- Create and update Teams under guidance.
- Add approved members and owners and assist with access issues.
- Complete assigned migration and support tasks using project plans and checklists.
- Maintain task updates documentation and knowledge-base information.
- Communicate with users and clients regarding migration preparation and basic Microsoft 365 support.
- Clearly document and escalate issues requiring advanced assistance.
- Any IT related qualifications would be beneficial
- Basic Microsoft 365 knowledge.
- General computer troubleshooting ability.
- Good written and verbal communication.
- Willingness to learn Microsoft 365 administration and migration processes.
- Ability to work from the company office and at client sites when required.
- MS-900 or another IT qualification.
- Microsoft 365 self-study or lab experience.
- Exposure to Exchange Online SharePoint OneDrive Teams or Entra ID.
- Helpdesk desktop support internship or learnership experience.
- Basic DNS or PowerShell knowledge.
Required Experience:
Junior IC
About Company
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