Jotform Developer & Administrator
Cape Town - South Africa
Job Summary
- Create edit and maintain Jotform forms.
- Develop forms based on business requirements and existing business processes.
- Configure conditional logic to create dynamic and user-friendly forms.
- Set up required fields validations and calculations where applicable.
- Configure automated emails and notifications.
- Assist with developing approval processes and digital workflows.
- Test forms before implementation.
- Troubleshoot basic form and workflow issues.
- Make amendments updates and enhancements to existing forms.
- Ensure consistency across forms in terms of layout terminology and functionality.
- Assist with converting manual processes into digital Jotform workflows.
- Review existing processes and identify opportunities for automation.
- Work with stakeholders to understand their information and process requirements.
- Recommend improvements to existing forms and workflows.
- Identify opportunities to reduce unnecessary emails paperwork and manual spreadsheet capturing.
- Develop practical digital solutions that make processes easier for employees and managers.
- Proactively identify repetitive administrative tasks that could be automated.
- Stay up to date with new Jotform features and functionality.
- Experiment with new platform capabilities and identify potential business applications.
- Build knowledge of Jotform best practices and digital workflow solutions.
- Maintain the organisations Jotform forms folders and digital environment.
- Keep the Jotform environment organised and up to date.
- Assist with managing form access and user permissions.
- Maintain naming conventions and version control.
- Archive obsolete forms and workflows.
- Monitor forms and workflows to ensure they remain functional.
- Maintain basic documentation relating to forms workflows and processes.
- Monitor Jotform submissions for completeness and accuracy.
- Extract and organise submission data.
- Assist with preparing basic reports and dashboards where required.
- Identify and escalate data quality issues.
- Support HR and management with information generated through Jotform.
- Assist with maintaining accurate and reliable digital records.
- Assist employees and managers with Jotform-related queries.
- Provide guidance to users on completing digital forms.
- Investigate and resolve basic user issues.
- Assist users with understanding Jotform processes and workflows.
- Escalate complex technical issues when required.
- Support end-user testing of new forms and functionality.
- Gather user feedback and assist with implementing improvements.
- Grade 12 / National Senior Certificate.
- Diploma or certificate in Information Technology Information Systems Software/Web Development Business Process Management or a related field would be advantageous.
- Experience
- 12 years experience in form development workflow development digital process automation systems administration or a similar environment would be advantageous.
- Basic practical experience using Jotform is required.
- Experience with another low-code/no-code form or workflow platform may also be considered.
- Exposure to digital process automation or business process improvement would be advantageous.
- Jotform form development.
- Conditional logic.
- Field validation.
- Calculations.
- Workflow configuration.
- Automated notifications.
- Form testing.
- Basic troubleshooting.
- Access permissions.
- Data extraction.
- Basic reporting.
- Microsoft Office particularly Excel.
- Jotform form design and development
- Workflow and process automation
- Business requirements analysis
- Conditional logic validation and calculations
- Technical troubleshooting
- Platform administration
- Access control and permissions
- Version management
- Data quality and extraction
- Basic reporting
- Process documentation
- Continuous improvement
Required Skills:
Grade 12 / National Senior Certificate. Diploma or certificate in Information Technology Information Systems Software/Web Development Business Process Management or a related field would be advantageous. Experience 12 years experience in form development workflow development digital process automation systems administration or a similar environment would be advantageous. Basic practical experience using Jotform is required. Experience with another low-code/no-code form or workflow platform may also be considered. Exposure to digital process automation or business process improvement would be advantageous.
Required Education:
Grade 12 / National Senior or certificate in Information Technology Information Systems Software/Web Development Business Process Management or a related field would be 12 years experience in form development workflow development digital process automation systems administration or a similar environment would be practical experience using Jotform is with another low-code/no-code form or workflow platfo