IT Administrator Intern (CPT & JHB)
Job Location:
Cape Town - South Africa
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Role Purpose:
Youll work closely with our:
- Technical Coordination Team
- Customer Success Team
- Operations and Projects Teams
Please note: This is not a hands-on technical support role. Its an operations and coordination role that supports technical teams and customers.
- Support the day-to-day running of IT service delivery
- Maintain accurate records trackers and documentation
- Assist with operational reports and service data
- Help ensure processes are followed and information is up to date
Technical Coordination Support:
- Understand and manage the ticket lifecycle
- Ensure updates are logged correctly
- Support scheduling handovers and follow-ups
- Assist with onboarding and offboarding administration (access accounts devices coordination)
- Support documentation and quality checks across systems
Customer Success Support:
- Tracking client requests and actions
- Ensuring follow-through and clear communication
- Keeping customer information and notes up to date
- Help prepare client updates reports and service information
- Help schedule meetings actions and updates across teams
- Take notes track actions and follow up to completion
- Support collaboration between Operations Technical and Customer-facing teams
- Completed or final-year qualification in: Information Technology Information Systems Business Technology or a related field
- Emotional Intelligence
- Self-motivated and a self-starter
- Ability to take ownership
- Growth Mindset
- Highly organised with strong attention to detail
- Clear and professional communication skills
- Comfortable working with systems data and documentation
- Strong sense of ownership and follow-through
- Able to manage multiple tasks and priorities
- Curious coachable and eager to learn
- A high-performance values-led culture where trust and ownership matter
- A team that genuinely cares - about clients and about each other
- Real investment in your growth
- Opportunities to step up lead and shape how we do things
- A modern flexible working environment in Cape Town and Johannesburg
Required Skills:
Completed or final-year qualification in: Information Technology Information Systems Business Technology or a related field Emotional Intelligence Self-motivated and a self-starter Ability to take ownership Growth Mindset Highly organised with strong attention to detail Clear and professional communication skills Comfortable working with systems data and documentation Strong sense of ownership and follow-through Able to manage multiple tasks and priorities Curious coachable and eager to learn
