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SOC Engineer

Network1


Job Location:

Cape Town - South Africa

Monthly Salary: Not provided by the employer
Posted: 3 July 2026 (30+ days ago)
Application Deadline: 15 November 2026
Vacancies: 1 Vacancy

Job Summary

A growing technology company is looking for an IT Support Technician to provide first-line technical support to users!


Key Responsibilities:
  • Provide first-line IT support via phone email and ticketing systems.
  • Troubleshoot hardware software network and Microsoft 365 issues.
  • Configure desktops laptops printers and other IT equipment.
  • Escalate complex technical issues when required.
  • Maintain accurate support documentation and ticket updates.
  • Perform routine system maintenance and updates.
  • Promote IT security best practices and ensure compliance.
Job Experience and Skills Required:
  • Proven experience in a 1st Line IT Support role.
  • Strong knowledge of Windows OS Microsoft 365 and Active Directory.
  • Experience using IT ticketing systems and remote support tools.
  • Basic understanding of networking (TCP/IP DNS DHCP VPN Wi-Fi).
  • Excellent troubleshooting communication and customer service skills.
  • Ability to work independently and as part of a team.
Apply now!

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About Company

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Network Recruitment specializes in talent solution services in the fields of IT, Finance, Engineering & Supply Chain. Visit our website for more info.

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