Direct Sales Manager

Location: Cape Town South Africa
Work model: Hybrid (1 day from home plus general flexibility)
Salary: R55 000 - R75 000 CTC comm

Why youd want to work here

• 20 days leave 1 week after peak season
• Performance-based bonus and competitive salary
• Opportunity to go on tour
• Exposure to globally recognised luxury brands
• Fast-paced high-performing collaborative culture
• Resourceful solutions-driven team with a strong find a way attitude
• Diverse and inclusive environment
• Regular team socials (town halls team lunches cookouts)
• Work with extraordinary clients and once-in-a-lifetime experiences

About our client Our client is a luxury adventure travel company pioneering expeditions to some of the worlds most remote and extraordinary destinations from Cape Town. They deliver world-class hospitality and transformative experiences to a global clientele of discerning explorers. This is a high-touch role where youll be a trusted advisor guiding prospective guests through extraordinary itineraries and helping them select the trip that best meets their needs.

What the job involves

• Conducting consultation calls with prospective guests across multiple time zones
• Developing personalised proposals tailored to guest preferences and physical ability
• Advising guests on the most suitable itineraries for their needs
• Managing sales across multiple product offerings and supporting upselling opportunities
• Maintaining strong relationships with guests before during and after travel
• Collaborating with the administration team to ensure seamless booking and trip preparation
• Serving as the primary point of contact for guests throughout their entire experience
• Managing direct and trade enquiries across multiple brands and itineraries

What you need to be considered

• Strong consultative sales ability with an advisory approach
• Excellent verbal and written communication skills
• Experience with luxury clients and high-end travel
• Emotional intelligence and relationship-building skills
• Ability to manage multiple itineraries and cross-selling opportunities
• Comfort working across multiple time zones
• Based in or willing to relocate to Cape Town

Bonus points if you

• Have experience in luxury hospitality or expedition travel
• Have worked in a high-touch advisory sales environment
• Have a genuine passion for adventure travel or luxury experiences
• Have experience managing both direct and trade markets