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CRM Process Systems Specialist
Job Location:
Job Location:
Pretoria - South Africa
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
22 August 2026 (3 days ago)
Posted:
Application Deadline:
19 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Our client is seeking an experienced CRM Specialist to take ownership of CRM and Salesforce initiatives customer data governance and related projects. The successful candidate will play a key role in ensuring accurate and integrated customer data while supporting customer acquisition conversion and retention.
Location: Menlyn Maine Pretoria
Work Model: Hybrid
Contract: Initial 12-month contract with potential for renewal or permanent
Location: Menlyn Maine Pretoria
Work Model: Hybrid
Contract: Initial 12-month contract with potential for renewal or permanent
Key Responsibilities
- Manage and optimise CRM and Salesforce platforms.
- Ensure strong data governance and compliance with POPIA requirements.
- Maintain accurate reliable and integrated customer data.
- Support and deliver CRM technology and systems-related projects.
- Leverage customer data and insights to improve acquisition conversion and retention.
- Collaborate with key stakeholders to drive effective CRM strategies and processes.
Requirements
- 35 years relevant CRM experience.
- Proven Salesforce experience.
- Strong understanding of CRM project management and data literacy.
- NQF Level 7 qualification (Degree/Diploma).
- ND in Marketing Communications or a related field.
- Knowledge of POPIA and data governance will be advantageous.
Key Success Indicators
- Effective CRM and Salesforce ownership.
- Strong data governance and POPIA compliance.
- Accurate and integrated customer data.
- Successful project and systems delivery.
- Improved customer acquisition conversion and retention.
Email updated CVs to emailprotected
Required Experience:
IC
About Company
WHO WE ARE EQPlus Technologies (Pty) Ltd was founded in 1999 by an exceptionally talented team of professionals and entrepreneurs. Today EQPlus is an industry-recognised Information Communications Service Provider that reflects South Africa’s unique diversity and is proud to announce ... View more
