Camp Manager
Job Location:
Phalaborwa - South Africa
Salary:
Experience Required:
Posted:
Application Deadline:
Vacancies:
Job Summary
Are you passionate about luxury safari guest experiences and creating unforgettable stays in the bush An exciting opportunity is available for an experienced Camp Manager to join a prestigious safari lodge operation.
As Camp Manager you will play a key role in ensuring every guest receives a personalised seamless and exceptional safari experience while supporting the wider lodge management team.
- Welcome host and farewell guests
- Manage guest preferences dietaries and special requests
- Create personalised guest experiences and memorable experiences
- Host meals and ensure exceptional service standards
- Conduct site inspections and ensure arrival rooms meet standards
- Maintain luxury brand and service standards
- Review guest feedback and implement improvements
- Work closely with Butlers Hospitality Operations and Lodge Management
- Assist with stock takes ordering and stock control
- Assist with guest bills day sheets and gratuities
- Support lodge operations when managers are on leave
- Contribute to staff training and development
- Help develop and enhance the childrens programmes
- Assist with Safari Shop operations when required
- Ensure guest preferences are accurately captured digitally
Required Skills:
Minimum 1 year relevant experience in a 5-star operation Previous managerial experience Strong luxury hospitality and guest-relations background Valid unendorsed South African drivers licence Excellent communication and organisational skills Professional positive and hospitable personality Ability to work under pressure Creative proactive and solutions-driven Strong leadership and teamwork skills MS Office proficiency PANstrat experience advantageous Food & wine knowledge preferred Passion for creating exceptional guest experiences
Required Education:
Hospitality
