AI Solution Engineer

Position Overview:

MRI Software is seeking an AI Solutions Consultant to lead and drive the hands-on adoption of artificial intelligence automation and advanced productivity tools across our Professional Services organization. As a hands-on AI expert you will leverage proven real-world AI experience to identify high-impact opportunities improve delivery efficiency reduce manual effort and accelerate project outcomes. Utilizing cutting-edge AI technologiessuch as Microsoft Copilot GitHub Copilot Copilot Studio Azure AI OpenAI and Power Platformyou will combine deep technical expertise and problem-solving abilities to design build and deploy practical enterprise-grade AI solutions that transform global project delivery.

Please note this position is required to work in accordance with U.S. hours (EST) 8:30am-5:00pm (EST) as well as working South African Public Holidays.

Key Responsibilities

• AI & Automation Development

  • Design and build practical enterprise AI-powered solutions Copilot agents and custom workflows using Microsoft technologies.

  • Develop and test proof-of-concepts pilots and reusable accelerators using emerging AI tools to reduce delivery effort.

• Delivery Optimization

  • Analyze delivery processes to engineer AI and automation solutions for high-friction manual tasks.

  • Enhance project documentation requirements gathering testing and reporting through target AI integrations (e.g. SOW and project management automation).

• Technical Innovation

  • Evaluate emerging AI models LLMs and retrieval-based solutions (RAG) to recommend practical adoption strategies.

  • Integrate generative AI and AI-assisted development tools directly into existing professional services workflows.

• Knowledge Management

  • Document AI solution architectures design patterns and enterprise best practices.

  • Develop internal AI knowledge repositories to drive global consistency.

• Training & Enablement

  • Educate and mentor consultants and project teams on prompt engineering and effective AI tool usage.

  • Deliver interactive demonstrations workshops and enablement sessions on practical AI use cases.

Required Qualifications

• Bachelors degree in Computer Science Information Systems Engineering or a related field (or equivalent practical experience).

• Proven hands-on experience building configuring or deploying AI solutions (e.g. Microsoft Copilot GitHub Copilot Azure AI OpenAI Large Language Models or prompt engineering).

• 3 years of overall experience in software development consulting automation or technical delivery.

• Demonstrated proficiency with Microsoft Power Platform Power Automate or equivalent enterprise workflow automation tools.

• Strong analytical problem-solving communication and cross-functional collaboration skills.

Preferred Qualifications

• Direct experience building functional chatbots Copilot agents or custom LLM-powered applications using Microsoft Copilot Studio or Azure AI.

• Familiarity with APIs integrations and REST services for connecting AI models to enterprise software.

• Experience with SQL data manipulation and structured/unstructured data processing for AI pipelines.

• Prior experience in Professional Services environments or enterprise software implementation.

• Proven success collaborating across global teams.

About Us

From the day we opened our doors MRI Software has built flexible game-changing real estate software that powers thriving communities and helps make the world a better place to live work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you!

Our people-first approach to PropTech is defining a new industry standard for client experiences that quite frankly cant be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people.

We believe MRI is more than just a workplace; its a connected community of people who truly feel they belong. Whether were investing in employee resource groups or providing tailored resources for each person to reach their full potential were passionate about creating a work environment that makes you excited to show up every single day.

At MRI one of our core values is to strive to amaze. From the intelligent solutions we create to the culture we cultivate thats our goal every day. Because thats what industry leaders do. Whether youre joining as a new Pride member or rejoining us after a short time away your talent is vital to us our partners and our clients.

Amazing growth requires amazing employees. Are you up to the challenge

We know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates so please dont hesitate to apply. Wed love to hear from you!

MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds including ethnicity religion sexual orientation gender identity disability age military veteran status and more.

We believe that Belonging is a direct result of Diversity Equity and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself!