Technology Operations Engineer

We are seeking a driven technology professional to join our Technology team. This role is responsible for delivering business-critical initiatives through client and partner engagement vendor management and hands-on technical execution. You will gain broad exposure to High-Frequency Trading (HFT) systems technology operations project delivery information security and compliance in a fast-paced and dynamic environment.

Responsibilities:

• Lead client onboarding and system integration initiatives with institutional clients and partners managing projects end-to-end and providing hands-on technical implementation. Coordinate cross-functional teams to ensure successful and timely delivery.

• Oversee third-party connectivity and stability of HFT systems ensuring secure stable and reliable connectivity between internal platforms and external participants in support of business operations.

• Provide technical support and operational guidance to strategic clients including onboarding integration support performance monitoring troubleshooting and day-to-day operational assistance.

• Manage relationships with strategic application vendors technology partners and service providers ensuring service quality SLA compliance effective issue resolution and timely escalation management.

• Drive continuous improvement across technology operations enhancing system reliability operational efficiency security posture and overall user experience.

• Administer and govern user access across enterprise systems including user provisioning deprovisioning access reviews and compliance with information security policies and controls.

• Maintain technology governance and compliance processes including vulnerability management patch management identity and access management (IAM) security controls and audit readiness.

• Develop and maintain technical documentation operational procedures project plans and management reports ensuring effective communication and stakeholder visibility.

Requirements:

• Minimum 2 years of experience in application development systems integration technology operations or a related technical role.

• Industrial
  experience with order routing electronic trading and clearing integrations using the Financial Information eXchange (FIX) Protocol is required.

• Knowledge of exchange-traded derivatives including futures and options products is highly desirable.

• Hands-on software engineering application development or API integration experience is an advantage.

• Understanding of ITIL processes and best practices including Incident Problem Change and Service Request Management.

• Proficiency in project management methodologies and tools such as Jira Confluence Trello Microsoft Project or equivalent platforms.

• Familiarity with information security practices vulnerability management access control and security remediation within a regulated environment preferably the financial services industry.

• Experience managing user access lifecycle processes including user provisioning deprovisioning access reviews and privileged access controls.

• Excellent analytical problem-solving organizational and communication skills with the ability to manage multiple priorities in a fast-paced environment.

• Excellent client-facing interpersonal and communication skills with the ability to build trusted relationships and effectively manage interactions with clients partners and service providers.

Required Experience:

Exec