Retail InternJan 2027 Intake

Job Description

About the Role
As a Retail Intern you will gain hands-on experience in day-to-day retail operations and customer service. You will develop key skills in communication sales support and store management contributing to enhancing the overall customer experience and operational efficiency.

Key Responsibilities:

• Apply communication skills to perform various workplace tasks and ensure effective interaction with customers and colleagues.
• Produce business documents and reports using software such as Microsoft Office and/or Google Workspace.
• Manage customer needs and expectations providing exceptional service and addressing inquiries or issues.
• Provide detailed information on products and services to customers ensuring their needs are met.
• Handle service breakdowns and perform recovery actions to maintain customer satisfaction.
• Coordinate and check merchandise to ensure stock levels presentation and quality.
• Support and assist in organizing store and sales promotion activities.
• Collate performance data on store and sales promotion initiatives for analysis and reporting.
• Manage and process cash and non-cash payments accurately and efficiently.
• Gather feedback from customers and sales staff to improve service quality and store operations.
• Maintain appropriate inventory levels ensuring stock availability and organization.
• Update and maintain the stores database ensuring accurate records for inventory customer details and promotions.

Qualifications :

Requirements:

• Current student or recent graduate in Retail Business Marketing or related field.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office and/or Google Workspace.
• Ability to handle customer service tasks and resolve issues effectively.
• Strong attention to detail and ability to manage time efficiently.
• Enthusiasm for learning about retail operations and store management.
• Be available for assignment and willing to travel to any of the Companys retail locations including Tampines 1 Westgate Causeway Point Eastpoint Mall Chinatown Point and Waterway Point.

What We Offer:

• Hands-on experience in a fast-paced retail environment.
• Opportunities to develop customer service sales and operational skills.
• Mentorship from experienced professionals.
• Potential career progression opportunities upon successful internship completion.

Additional Information :

By proceeding with your application you are adhering to our PDPA case you are interested to know more read about our Candidates Personal Data Privacy Statement. 

Remote Work :

No

Employment Type :

Full-time