Reservations Associate

Job Highlights

• Career Development Opportunities
• Duty Meals and Flexible benefits
• Complimentary Room Nights
• Discounted Room and Dining Rates

We are looking for a Reservations Associate

A Reservations Associate is responsible in managing the reservations process and operation in the property providing the most efficient and courteous hotel reservations service to deliver quality guest services and meet financial targets for the property.

He/She also ensures to adhere to policies and procedures implemented by the property and to undertake and deliver on any other duties and responsibilities as required by the Management.

As a Reservations Associate we rely on you to:

• Provide support to guests on reservations and other related inquiries
• Work with other departments and deliver best-fit solutions for our guests
• Increase guest loyalty by delivering value-added service to our guests
• Contribute to maximizing business opportunities for the hotel

We are looking for someone who:

• Diploma or Bachelors degree in Hotel Management Business Administration or related field preferred
• Has a passion for hospitality industry
• Possess good written and verbal communication skills.
• Creative and detail minded.
• High levels of flexibility adaptability to changes