Product Lead (GTM)

Our Product.

Most companies can now build an AI prototype quickly. Very few ever turn it into something the business relies on every day. NORA exists to close that gap taking a promising AI pilot or a manual process thats ripe for automation and turning it into a system that runs safely and reliably inside a clients real operations. The client brings the workflow and the domain knowledge; NORA brings the industrialization.

NORA sits alongside Build & Run SmartDevs software engineering business as a second front door into the company most clients only need one or the other. NORAs work today falls into three repeatable patterns: Compliance and rule-controlled workflows document-intensive workflows and AI-assisted software delivery workflows. Every engagement follows the same four stages: Qualify Design Deploy Operate.

Role Summary

This is a product creation role not a product management role. The Product Lead decides what NORA should repeatedly sell and build sitting between market clients delivery and engineering turning market evidence into repeatable offerings. It suits someone who personally researches the market before shaping an offer who can argue for one product strategy over another and who is comfortable saying no to opportunities the evidence doesnt support.

Key Responsibilities

• Discover and validate new solutions. Interview customers prospects and delivery teams; size demand and willingness to pay; decide what deserves further investment proactively not on assignment.
• Own the solution portfolio. Define the problem buyer workflow value delivery and commercial model for each solution family and recommend when to expand narrow or discontinue one.
• Turn projects into reusable capability. Work with Engineering and Delivery to turn whats learned on each engagement into reusable templates datasets and playbooks reuse matters more than deal count.
• Define commercial packaging. With Sales and Marketing convert capabilities into offers clients can buy pricing logic commercial models and hand-off points with Build & Run.
• Maintain strategic discipline. Protect NORA from becoming a general AI consulting practice a prototype factory or a platform built ahead of proven demand.
• Stay close to the market. Spend real time with Sales and customers and report portfolio progress conversion reuse margin with evidence not narrative.

Qualifications :

Requirements

Must-have

• A track record of creating and launching new products. Not managing one that already exists you can point to a product you personally identified researched and brought to market.
• Strong market research skills. Comfortable personally running customer interviews competitor analysis and demand/pricing research and know the difference between interest and willingness to buy.
• Commercial judgement. Real decisions made on pricing scope or margins across professional-services software or hybrid models.
• Product strategy fluency. Understand the trade-offs software vs. services platform vs. focused solution project vs. recurring revenue and choose deliberately not by default.
• AI literacy. Enough to discuss architecture limitations evaluation and cost with technical teams. You dont need to be an AI engineer.
• Excellent written and verbal English. Able to write and present clearly to clients engineers sales and senior management.

Nice-to-have

• Experience with structured evidence-heavy workflows. Compliance KYC/onboarding document processing exception handling or policy-controlled operations.
• A structured evidence-first mindset. Comfortable saying no to attractive but distracting opportunities and credible across commercial technical and delivery teams.

What This Role Is Not

To avoid ambiguity: this isnt a software Product Manager running an existing backlog an AI research role a Delivery Manager a Solution Architect a Head of Sales or a general management-consulting position. Its a solution creation and productization role finding where SmartDev can repeatedly create value with AI proving clients will buy it and making sure every engagement leaves SmartDev more capable than the last one.

Why This Role

AI experimentation is becoming cheap and widespread. Production adoption remains much harder and that gap is NORAs entire opportunity. The Product Lead isnt hired to manage NORA as it stands today; theyre hired to help decide what it becomes.

Remote Work :

Yes

Employment Type :

Full-time