AI Workforce Transformation Intern #GeneralInternship

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Join Singtels Workforce Transformation team to help shape how AI transforms the future of work across the organisation.

You will support strategic initiatives that help business units prepare for AI-enabled ways of working and the future of work through workforce strategy skills transformation role redesign operating model evolution and workforce planning.

This internship offers a unique opportunity to work at the intersection of Human Resource in business strategy workforce transformation and AI innovation. You will collaborate with senior leaders across the business HR and technology functions to help redesign jobs operating models and skills for the AI era contributing directly to the future workforce strategy of one of Singapores leading technology companies.

Make an impact by:

1. Support AI Workforce Transformation Strategy

• Support the development of Singtels AI workforce transformation roadmap and strategic priorities.
• Conduct research on AI workforce trends future skills organisation design and emerging operating models.
• Analyse how AI may reshape jobs skills and workforce requirements across different business functions.
• Develop insights and recommendations that inform workforce transformation priorities and leadership discussions.

2. Support Workforce Planning and Transformation Design

• Assist in designing future-state roles capabilities and workforce models for AI-enabled teams.
• Support operating model design work including organisation structures governance approaches and decision-making models.
• Consolidate business unit inputs into structured outputs such as role frameworks capability maps and transformation plans.
• Help translate broad AI transformation ambitions into practical workforce strategies and implementation priorities.

3. Support Strategic Projects and Stakeholder Engagement

• Gather and synthesise inputs from business units on workforce needs role changes and AI adoption opportunities.
• Support workshops interviews and discussions with stakeholders across the organisation.
• Prepare concise insights executive-ready summaries and recommendations for stakeholder discussions.

4. Support Executive Reporting and Programme Delivery

• Prepare executive updates leadership presentations and project reports.
• Track progress key decisions and action items across transformation workstreams.
• Support strategic discussions by translating findings into clear data-driven insights.
• Document workforce transformation uses cases lessons learnt and best practices for scaling across Singtel.

What Success Looks Like By End of Internship

• Contributed to key components of Singtels AI workforce transformation strategy and roadmap.
• Delivered meaningful analysis and recommendations related to workforce planning skills transformation or AI adoption.
• Supported materials presented to senior stakeholders and leadership teams.
• Contributed to workforce transformation strategies role frameworks or future operating models for one or more business units.

Who Youll Work With

• Workforce Transformation team
• Senior leaders and business unit stakeholders across Singtel
• HR Business Partners and Organisation Development teams
• AI Digital Transformation and Technology teams
• Strategy and transformation stakeholders across the organisation

Skills for success:

• Currently pursuing a bachelors or masters degree in business Human Resources Consulting Economics or a related discipline.
• Strong interest in AI workforce transformation strategy and the future of work.
• Strong analytical problem-solving and structured thinking skills.
• Excellent writing synthesis and presentation skills.
• Comfortable working with ambiguity and complex business problems.
• Proficient in Microsoft PowerPoint and Excel.
• Strong stakeholder management and communication skills.
• Self-driven intellectually curious and eager to learn.
• Familiarity with GenAI tools such as Copilot or ChatGPT is a strong advantage.
• Prior exposure to consulting strategy workforce transformation or project-based work is a plus.