AI Solutions Engineer
Job Summary
Passionate about making a real impact Be at the forefront of the data centre (DC) industry with a unique focus on sustainability connectivity and AI which sets us apart as the next generation DC operator. You will also get to gain invaluable experience in a fast-growing industry that is powering the digitalisation wave. Be empowered to co-create the future with our dynamic teams!
We are seeking an AI Solutions Engineer (Agentic AI) to design build and deploy enterprise AI solutions using Large Language Models (LLMs) Retrieval-Augmented Generation (RAG) and AI Agents. You will develop production-ready AI applications that automate knowledge-intensive workflows integrate with enterprise systems and deliver secure scalable and trustworthy AI experiences.
How You will Make An Impact:
AI Solution Development
- Design develop and deploy AI agents using LLMs RAG and prompt engineering.
- Build scalable AI workflows that automate enterprise business processes.
- Translate business requirements into practical AI solutions.
- Develop reusable prompt workflows tool-calling capabilities and structured outputs.
Knowledge & RAG Engineering
- Build and optimise RAG pipelines connected to approved enterprise knowledge sources.
- Improve retrieval quality through chunking embeddings indexing and metadata strategies.
- Maintain trusted knowledge bases and ensure source-grounded AI responses.
AI Platform & Integration
- Integrate AI applications with enterprise systems APIs databases and internal platforms.
- Develop secure tool-calling capabilities and support deployment into production.
- Monitor and optimise AI application performance.
Model Quality & Governance
- Design evaluation frameworks to measure response quality retrieval accuracy and hallucination risks.
- Optimise prompts guardrails and model performance.
- Support governance version control and human-in-the-loop review processes.
Stakeholder Collaboration
- Partner with product engineering and business teams to deliver AI solutions.
- Support demonstrations UAT production rollout and technical documentation.
- Communicate technical concepts clearly to technical and non-technical stakeholders.
Skills for Success:
- Bachelors Degree in Computer Science Artificial Intelligence Data Science or related discipline.
- 35 years of software engineering experience with Python.
- Hands-on experience building LLM applications AI Agents or RAG solutions.
- Experience with LangChain LangGraph LlamaIndex or similar AI frameworks.
- Experience integrating APIs databases and enterprise systems.
- Knowledge of vector databases semantic search and prompt engineering.
- Experience with Git CI/CD and container technologies.
Preferred Skills:
- Experience with Azure OpenAI AWS Bedrock or Google Vertex AI.
- Knowledge of MCP (Model Context Protocol) or AI agent orchestration.
- Experience deploying open-source LLMs (e.g. vLLM Ollama).
- Exposure to MLOps model fine-tuning or domain adaptation.
Hiring Manager: Sivasankar Subbiah
Talent Acquisition Manager: Kong Chiew Yen
Required Experience:
IC
About Company
The Singtel Group, Asia's leading communications group provides a diverse range of services including fixed, mobile, data, internet, TV, infocomms technology (ICT) and digital solutions.