Scalableos
This is a remote position. SUMMARY Enterprise Service Desk is responsible for serving as an initial point of contact for triaging then resolving or accurately escalating incoming client or system generated requests as well as providing a world class client experience daily. Level
This is a remote position. SUMMARY Enterprise Service Desk is responsible for serving as an initial point of contact for triaging then resolving or accurately escalating incoming client or system generated requests as well as providing a world class client experience daily. Level
Scalableos
SUMMARYAnalyst Enterprise Service Desk is responsible for serving as an initial point of contact for triaging then resolving or accurately escalating incoming client or system generated requests as well as providing a world class client experience daily. Level Ones assist with escalat
SUMMARYAnalyst Enterprise Service Desk is responsible for serving as an initial point of contact for triaging then resolving or accurately escalating incoming client or system generated requests as well as providing a world class client experience daily. Level Ones assist with escalat
Scalableos
This is a remote position. SUMMARY The role of Enterprise Service Desk Team Lead is primarily responsible for acting as a technical escalation point supporting Tier 1 & 2 teams actively working tickets and ensuring requests and incidents are progressing efficiently in line with
This is a remote position. SUMMARY The role of Enterprise Service Desk Team Lead is primarily responsible for acting as a technical escalation point supporting Tier 1 & 2 teams actively working tickets and ensuring requests and incidents are progressing efficiently in line with
Scalableos
SUMMARYThe Level 2 Technician IT & VoIP is responsible for resolving escalated technical issues across endpoints servers networks and voice systems delivering stable high-quality IT and VoIP services for multiple MSP clients. This role owns complex troubleshooting configuration chang
SUMMARYThe Level 2 Technician IT & VoIP is responsible for resolving escalated technical issues across endpoints servers networks and voice systems delivering stable high-quality IT and VoIP services for multiple MSP clients. This role owns complex troubleshooting configuration chang
Scalableos
SUMMARYThe Warranty Claims Coordinator owns company warranty claims process end to end filing claims with warranty providers creating Purchase Order claims returns in ServiceTitan and processing vendor credit memos and supports the AP team on vendor and brand communications. This is
SUMMARYThe Warranty Claims Coordinator owns company warranty claims process end to end filing claims with warranty providers creating Purchase Order claims returns in ServiceTitan and processing vendor credit memos and supports the AP team on vendor and brand communications. This is
Scalableos
SUMMARYAs a Managed Services Engineer 1 you are a frontline customer-centric engineer supporting our customers technology programs on the Service Desk. Success is measured by your ability to resolve tickets timely with high customer satisfaction as well as supporting your team in the
SUMMARYAs a Managed Services Engineer 1 you are a frontline customer-centric engineer supporting our customers technology programs on the Service Desk. Success is measured by your ability to resolve tickets timely with high customer satisfaction as well as supporting your team in the
Scalableos
SUMMARYWe are looking for an AI Platform Support Engineer with a strong IT/application support background and hands-on experience troubleshooting APIs integrations logs and AI/LLM tools. The role will serve as the first line of technical support for the AI platform resolve incidents a
SUMMARYWe are looking for an AI Platform Support Engineer with a strong IT/application support background and hands-on experience troubleshooting APIs integrations logs and AI/LLM tools. The role will serve as the first line of technical support for the AI platform resolve incidents a
Scalableos
SUMMARYThe ideal candidate is an experienced Project/Program Manager with strong AI or automation delivery and governance experience. Lead the end-to-end delivery and operationalization of AI capabilities. The role focuses on taking AI capabilities from initial business need through p
SUMMARYThe ideal candidate is an experienced Project/Program Manager with strong AI or automation delivery and governance experience. Lead the end-to-end delivery and operationalization of AI capabilities. The role focuses on taking AI capabilities from initial business need through p
Scalableos
SUMMARYThe Azure & M365 Cloud Engineer will design build and automate the Azure and Microsoft 365 platforms behind our managed cloud service with a focus on infrastructure-as-code delivery for our clients. The role will be a senior escalation point for Managed Services vendors and Mic
SUMMARYThe Azure & M365 Cloud Engineer will design build and automate the Azure and Microsoft 365 platforms behind our managed cloud service with a focus on infrastructure-as-code delivery for our clients. The role will be a senior escalation point for Managed Services vendors and Mic
Scalableos
SUMMARYWe are looking for an exceptional Level 2 Helpdesk Technician to join our US-based Managed Services Provider (MSP) team. This role is ideal for a highly customer-focused IT professional who enjoys working directly with end users resolving a high volume of technical support requ
SUMMARYWe are looking for an exceptional Level 2 Helpdesk Technician to join our US-based Managed Services Provider (MSP) team. This role is ideal for a highly customer-focused IT professional who enjoys working directly with end users resolving a high volume of technical support requ
Scalableos
SUMMARYClient Implementation Engineer to support the technical implementation deployment and ongoing evolution of our Analytics product.As a Client Implementation Engineer you will be designing delivering and supporting innovative solutions for clients in the electronic trading sector
SUMMARYClient Implementation Engineer to support the technical implementation deployment and ongoing evolution of our Analytics product.As a Client Implementation Engineer you will be designing delivering and supporting innovative solutions for clients in the electronic trading sector
Scalableos
SUMMARYWe are looking for a technically strong Team Lead to head our Philippines-based NOC team as part of a follow-the-sun operating model. This is a hands-on working lead role; you will carry a technical workload alongside your leadership responsibilities. You set the standard by do
SUMMARYWe are looking for a technically strong Team Lead to head our Philippines-based NOC team as part of a follow-the-sun operating model. This is a hands-on working lead role; you will carry a technical workload alongside your leadership responsibilities. You set the standard by do
SUMMARYAs a Level 1 Technician at our Managed Service Provider you will be the frontline of our IT support playing a critical role in maintaining the operational efficiency of our clients IT environments. This position requires a balance of technical knowledge problem-solving skills a
SUMMARYAs a Level 1 Technician at our Managed Service Provider you will be the frontline of our IT support playing a critical role in maintaining the operational efficiency of our clients IT environments. This position requires a balance of technical knowledge problem-solving skills a
Scalableos
SUMMARY We are looking for an experienced Service Desk Associate III who can solve complex third tier trouble tickets for end users. This person is an excellent communicator who works well in a Team based environment and can manage working on multiple trouble tickets at once and be a
SUMMARY We are looking for an experienced Service Desk Associate III who can solve complex third tier trouble tickets for end users. This person is an excellent communicator who works well in a Team based environment and can manage working on multiple trouble tickets at once and be a
Scalableos
SUMMARYAs a Managed Services Engineer 1 you are a frontline customer-centric engineer supporting our customers technology programs on the Service Desk. Success is measured by your ability to resolve tickets timely with high customer satisfaction as well as supporting your team in the
SUMMARYAs a Managed Services Engineer 1 you are a frontline customer-centric engineer supporting our customers technology programs on the Service Desk. Success is measured by your ability to resolve tickets timely with high customer satisfaction as well as supporting your team in the
Scalableos
SUMMARYAs a Security Engineer II you will be responsible for provisioning managing and ensuring optimal operation of company managed solutions including but not limited to endpoint protection vulnerability management and firewall solutions. This position will stay up to date with the
SUMMARYAs a Security Engineer II you will be responsible for provisioning managing and ensuring optimal operation of company managed solutions including but not limited to endpoint protection vulnerability management and firewall solutions. This position will stay up to date with the
Scalableos
SUMMARY As a Service Desk Technician you will play a critical role in providing first-line technical support to our client end-users. This includes resolving a wide range of IT issues such as hardware and software troubleshooting account management and password resets while providing
SUMMARY As a Service Desk Technician you will play a critical role in providing first-line technical support to our client end-users. This includes resolving a wide range of IT issues such as hardware and software troubleshooting account management and password resets while providing
Scalableos
SUMMARYAs a Senior Support Specialist you are the technical anchor of your support pod. You resolve the toughest tickets take escalations from Support and Phone Specialists and mentor the team all while carrying your own queue and keeping members happy.You are the person teammates tur
SUMMARYAs a Senior Support Specialist you are the technical anchor of your support pod. You resolve the toughest tickets take escalations from Support and Phone Specialists and mentor the team all while carrying your own queue and keeping members happy.You are the person teammates tur
Scalableos
SUMMARYJoin a growing managed IT services provider thats at the forefront of AI innovation helping businesses transform through cutting-edge technology solutions. Youll be part of a dynamic team building AI solutions that directly impact client success working with the latest Microsof
SUMMARYJoin a growing managed IT services provider thats at the forefront of AI innovation helping businesses transform through cutting-edge technology solutions. Youll be part of a dynamic team building AI solutions that directly impact client success working with the latest Microsof
Scalableos
SUMMARY As a VCF 9 Architect you will have a strong background in the ability to Design Deploy and Configure the entire VCF 9 stack. You must be able to design VCF 9 solutions for various desired customer outcomes and various datacenter environments including but not limited to single
SUMMARY As a VCF 9 Architect you will have a strong background in the ability to Design Deploy and Configure the entire VCF 9 stack. You must be able to design VCF 9 solutions for various desired customer outcomes and various datacenter environments including but not limited to single