Scalableos

Full Time

SUMMARYThe Service Coordinator is the operational hub of the Companys IT service desk. This role receives evaluates and prioritizes incoming IT support and project requests then assigns and schedules the right engineers to deliver them. The coordinator keeps the ConnectWise Manage que

SUMMARYThe Service Coordinator is the operational hub of the Companys IT service desk. This role receives evaluates and prioritizes incoming IT support and project requests then assigns and schedules the right engineers to deliver them. The coordinator keeps the ConnectWise Manage que

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Scalableos

Full Time

SUMMARYAccount Manager I is responsible for servicing the firms largest base of clients. This role will be primarily responsible for providing white glove customer experience ensuring operational excellence and driving client satisfaction/retention. As the face of the company this rol

SUMMARYAccount Manager I is responsible for servicing the firms largest base of clients. This role will be primarily responsible for providing white glove customer experience ensuring operational excellence and driving client satisfaction/retention. As the face of the company this rol

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SUMMARYThe Senior Voice Support Desk Systems Engineer is responsible for providing quality services to our clients while maintaining a high level of client satisfaction. You will remotely perform service-based repair calls and provide remote technical support to company clients. You a

SUMMARYThe Senior Voice Support Desk Systems Engineer is responsible for providing quality services to our clients while maintaining a high level of client satisfaction. You will remotely perform service-based repair calls and provide remote technical support to company clients. You a

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Full Time

SUMMARYThe Senior Network Systems Engineer is responsible for providing quality services and solutions to our clients while maintaining a high level of client satisfaction. You will routinely perform project-based installations and service-based repair calls at client locations and wi

SUMMARYThe Senior Network Systems Engineer is responsible for providing quality services and solutions to our clients while maintaining a high level of client satisfaction. You will routinely perform project-based installations and service-based repair calls at client locations and wi

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Full Time

SUMMARY We are seeking a highly skilled IT Support Services III-Help Desk to join our team and provide expert technical support to our organization. The ideal candidate will have significant experience in IT support with the ability to troubleshoot and resolve complex issues across va

SUMMARY We are seeking a highly skilled IT Support Services III-Help Desk to join our team and provide expert technical support to our organization. The ideal candidate will have significant experience in IT support with the ability to troubleshoot and resolve complex issues across va

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Full Time

SUMMARYWere looking for a motivated and customer-focused Junior Customer Success Manager to join our clients this role youll build strong relationships with customers help them successfully adopt clients platform and ensure they achieve value from clients software. Youll work closely

SUMMARYWere looking for a motivated and customer-focused Junior Customer Success Manager to join our clients this role youll build strong relationships with customers help them successfully adopt clients platform and ensure they achieve value from clients software. Youll work closely

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Full Time

This is a remote position. SUMMARY Seeking a highly skilled Senior Network & Security Engineer with strong experience in enterprise networking and security within an MSP environment. The ideal candidate will be responsible for designing implementing supporting and troubleshooting

This is a remote position. SUMMARY Seeking a highly skilled Senior Network & Security Engineer with strong experience in enterprise networking and security within an MSP environment. The ideal candidate will be responsible for designing implementing supporting and troubleshooting

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Full Time

This is a remote position.SUMMARYThe ServiceNow Developer is responsible for configuring developing and enhancing the ServiceNow platform to support Managed Services operations. This role focuses on execution automation and integration under the guidance of the Architect and Produc

This is a remote position.SUMMARYThe ServiceNow Developer is responsible for configuring developing and enhancing the ServiceNow platform to support Managed Services operations. This role focuses on execution automation and integration under the guidance of the Architect and Produc

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Full Time

SUMMARYThe Senior Systems Engineer is a senior technical contributor responsible for advanced server and systems implementation troubleshooting and escalation support across a diverse client base within a remote MSP environment. This role handles complex infrastructure incidents escal

SUMMARYThe Senior Systems Engineer is a senior technical contributor responsible for advanced server and systems implementation troubleshooting and escalation support across a diverse client base within a remote MSP environment. This role handles complex infrastructure incidents escal

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Full Time

SUMMARYThe Senior Systems Engineer is a senior technical contributor responsible for advanced server and systems implementation troubleshooting and escalation support across a diverse client base within a remote MSP environment. This role handles complex infrastructure incidents escal

SUMMARYThe Senior Systems Engineer is a senior technical contributor responsible for advanced server and systems implementation troubleshooting and escalation support across a diverse client base within a remote MSP environment. This role handles complex infrastructure incidents escal

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Full Time

SUMMARYWe are looking for an experienced Service Desk Associate III who can solve complex third tier trouble tickets for end users. This person is an excellent communicator who works well in a Team based environment and can manage working on multiple trouble tickets at once and be a

SUMMARYWe are looking for an experienced Service Desk Associate III who can solve complex third tier trouble tickets for end users. This person is an excellent communicator who works well in a Team based environment and can manage working on multiple trouble tickets at once and be a

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Full Time

SUMMARYThe Technical Project Manager is a delivery role sitting at the intersection of project execution technical coordination and stakeholder communication. You will lead and coordinate complex IT projects for hedge funds and asset managers including cloud infrastructure trading app

SUMMARYThe Technical Project Manager is a delivery role sitting at the intersection of project execution technical coordination and stakeholder communication. You will lead and coordinate complex IT projects for hedge funds and asset managers including cloud infrastructure trading app

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Full Time

SUMMARYWe are looking for an experienced Service Desk Associate III who can solve complex third tier trouble tickets for end users. This person is an excellent communicator who works well in a Team based environment and can manage working on multiple trouble tickets at once and be a

SUMMARYWe are looking for an experienced Service Desk Associate III who can solve complex third tier trouble tickets for end users. This person is an excellent communicator who works well in a Team based environment and can manage working on multiple trouble tickets at once and be a

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Full Time

SUMMARYThe Technical Project Manager is a delivery role sitting at the intersection of project execution technical coordination and stakeholder communication. You will lead and coordinate complex IT projects for hedge funds and asset managers including cloud infrastructure trading app

SUMMARYThe Technical Project Manager is a delivery role sitting at the intersection of project execution technical coordination and stakeholder communication. You will lead and coordinate complex IT projects for hedge funds and asset managers including cloud infrastructure trading app

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Full Time

SUMMARYThe Rapid Resolution Specialist L1/NOC is responsible for providing quality services and solutions to clients while maintaining a high level of client satisfaction. This hybrid role combines first-level helpdesk support with proactive NOC monitoring responsibilities answering

SUMMARYThe Rapid Resolution Specialist L1/NOC is responsible for providing quality services and solutions to clients while maintaining a high level of client satisfaction. This hybrid role combines first-level helpdesk support with proactive NOC monitoring responsibilities answering

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Full Time

SUMMARYThe Rapid Resolution Specialist L1/NOC is responsible for providing quality services and solutions to clients while maintaining a high level of client satisfaction. This hybrid role combines first-level helpdesk support with proactive NOC monitoring responsibilities answering

SUMMARYThe Rapid Resolution Specialist L1/NOC is responsible for providing quality services and solutions to clients while maintaining a high level of client satisfaction. This hybrid role combines first-level helpdesk support with proactive NOC monitoring responsibilities answering

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Full Time

This is a remote position.SUMMARYThe Customer Success Representative (CSR) provides responsive high-quality support for Select-level customers. This role serves as the primary point of contact for customer service escalation requests and account inquiries working to resolve issues

This is a remote position.SUMMARYThe Customer Success Representative (CSR) provides responsive high-quality support for Select-level customers. This role serves as the primary point of contact for customer service escalation requests and account inquiries working to resolve issues

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Full Time

SUMMARYThis role is tailored for a High Tier 2 or Low Tier 3 engineer who thrives on a diverse workload. You will handle everything from everyday support requests to complex technical escalations from other team members. While 95% of your day is focused on technical resolution and pro

SUMMARYThis role is tailored for a High Tier 2 or Low Tier 3 engineer who thrives on a diverse workload. You will handle everything from everyday support requests to complex technical escalations from other team members. While 95% of your day is focused on technical resolution and pro

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Scalableos

Full Time

SUMMARY The Account Manager plays a key role in managing a large portfolio of the firms small- to mid-sized clients delivering a high-touch consultative customer experience. This role is responsible for maintaining strong client relationships ensuring operational excellence and drivin

SUMMARY The Account Manager plays a key role in managing a large portfolio of the firms small- to mid-sized clients delivering a high-touch consultative customer experience. This role is responsible for maintaining strong client relationships ensuring operational excellence and drivin

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Full Time

SUMMARYThe Security Remediation Engineer is responsible for managing and resolving cybersecurity vulnerabilities implementing cloud and email security solutions and ensuring systems follow security best practices. The position also involves leading remediation projects supporting clie

SUMMARYThe Security Remediation Engineer is responsible for managing and resolving cybersecurity vulnerabilities implementing cloud and email security solutions and ensuring systems follow security best practices. The position also involves leading remediation projects supporting clie

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