Territory Manager (DHA)

Your Profile:

Preferably with Degree in Business or equivalent

Minimum of 3 years of sales experience

Strong communicator (in written & spoken English) with excellent numeric and presentation skills

Strong individual who can work independently and within a team to deliver results

Able to maintain effective performance under pressure

Our Offer:

Strong career support in an international environment.

Great culture and colleagues.

Multifarious benefit programm.

Do you see a personal challenge in these versatile and responsible tasks Then apply now!

We look forward to receiving your application!

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.

Would you like to become part of the worlds most international company in the world

A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide And the more people we connect the better life will be on our planet.

Join our team and discover how an international network thats focused on service quality and sustainability is able to connect people and improve lives through the power of global trade. And not just for our customers but for every member of our team too. To learn more about our culture motivated people and our purpose please

Do you want to make a difference Then come to our Insanely Customer Centric Team and become a Certified International Specialist!

Overall Role Purpose

Reporting to the Area Sales Manager you will be responsible for the revenue generation of the geographically assigned sales territory (portfolio). You will be expected to develop service retain our existing customers as well as acquire new business opportunities.

Your Tasks:

Act as customers point of contact within DHL Express by liaising closely with relevant departments to ensure that their queries problems or issues are dealt with appropriately.

Manage portfolio of existing customers and potential customers via face to face sales visits.

Produce necessary information for management to evaluate performance vs. key performance indicators.

Ensure that all customer issues relating to customer service service recovery and credit control are coordinated and managed though the relevant DHL Express departments.

Regular meetings with Sales management to evaluate personal sales strategy/plan so as to ensure that the required revenue and shipment results can be achieved.

Develop a weekly customer visit cycle / Follow Global Call Planning Tool (based on 6 visits a day mix of 40/30/30) to secure Ship-To-Profile of existing customers gain Share-of-Wallet and new customer.

Complete GSP sales reporting requirements in a timely manner which includes Time Sheet Activities and Opportunities updates in COMET.

Weekly Pipeline movement reports to Sales Management.

Adhere to regional/country standard profit margins and discount guidelines.

Formulate a personal sales plan that incorporates initiatives for identifying and gaining new business prospects and maximize growth within the existing customer base.

Build a strong client relationship to ensure that the account performs and grows to its maximum potential reducing attrition rate and minimizing opportunities for competitors to gain business.

Conversion of qualified leads into customers (First Time Buyers) and develop and penetrate existing accounts (Retention and Development).

Continually develop knowledge of DHL Express products & services and general commercial awareness in order to provide the best possible solutions to the customers.

Control all documentation and data relating to customer visits agreements and terms of reference to ensure that customer information is maintained accurately in customer database.

Analyze and monitor customer data to measure success and identify fluctuations/trends so as to decide on relevant follow up actions.

• Ensure all customer agreements are cost-sensitive so as to ensure a suggested minimum pricing tariff is set and adhered to.