ServiceNow / EA GSD Delivery Lead

Job Description:

Responsibilities

• Offer basic technical support in infrastructure services responding to issues and providing assistance.
• Contribute to infrastructure projects and tasks gaining hands-on experience and knowledge.
• Assist in monitoring and basic troubleshooting of infrastructure systems.
• Work with the team to meet infrastructure needs and support daily operations.
• Assist in the development of infrastructure documentation such as incident logs and records.
• Show eagerness to learn and grow in a technical role.
• Develop foundational technical skills and knowledge.
• Follow established best practices and standards in infrastructure service delivery.

Basic Qualifications:

• Bachelors degree in a relevant field or equivalent combination of education and experience
• Typically 3 years of relevant work experience in industry with a minimum of 1 year in a similar role
• Proven experience in infrastructure technology analysis
• Proficiencies in data analysis and a basic understanding of technical concepts
• A continuous learner that stays abreast with industry knowledge and technology

Other Qualifications:

• An advanced degree in a relevant field is a plus
• Relevant certifications such as CompTIA A AWS Certified Cloud Practitioner or Microsoft 365 Certified: Fundamentals are a plus

At DXC Technology we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing productivity individual work styles and life circumstances. Were committed to fostering an inclusive environment where everyone can thrive.

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