Service Engineer SAS

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The opportunity

How youll make an impact

• Represent the Service Engineering function in project and customer meetings contributing to the development of project execution philosophies and plans and ensuring their effective implementation.
• Serve as a key technical interface with customers ensuring Hitachi Energy is consistently presented as a professional and trusted partner.
• Coordinate with customers and external entities to prepare and finalize design concept documents acceptance criteria resolve open items and complete acceptance testing activities.
• Execute engineering activities such as design manufacturing system integrations factory testing and support in site implementations in accordance with approved processes to ensure on-time on-quality and on-cost delivery.
• Develop HMI configurations and system databases according to project specifications.
• Prepare project documentation such as Panel Drawings Cutout Drawings System Architecture Signal Lists Functional Description Component Configuration Documents Project schedules FAT & SAT procedures Method of Statement (MoS) Risk Assessments (RA) Site Visit Reports Incident Reports and Root Cause Analyses (RCA) in coordination with team leads and project managers.
• Ensure strict compliance with internal processes external regulations cybersecurity requirements and safety protocols.
• Support continuous improvement by providing structured lessons learned supporting claims (scope cost and time impacts) and enabling product and process enhancements.
• Contribute to the development of engineering estimates during tendering helping define work scopes and collaborating with cross-functional teams to solve complex challenges.
• Perform system modifications extensions and upgrades including -Site Acceptance Testing (SAT) energization checks and final system acceptance as required.
• Manage external partners providing equipment or services ensuring compliance with health safety and quality requirements.
• Actively mentor and support colleagues fostering a culture of technical excellence and collaboration.
• Take initiative to drive innovation improve engineering solutions and enhance customer value.
• Demonstrate Hitachi Energys core values of Safety and Integrity taking personal responsibility for safe behavior and ethical decision-making while promoting a strong safety culture within the team and at customer sites.
• Perform real-time risk and opportunity assessments throughout project execution identifying potential variations and supporting contract claim preparation.
• Provide timely reporting of contract issues quality concerns scheduling risks and cost deviations along with actionable recommendations.

Your background

• Bachelors or masters degree in electrical engineering Power Systems Automation or a related field.
• 610 years of experience as an SCMS engineer with proven design testing and commissioning expertise.
• Strong command of Substation Automation Systems including communication protocols such as IEC 101 IEC 104 IEC 61850 LON SPA Modbus and others.
• Advanced proficiency with Hitachi Energy MicroSCADA and RTU systems as well as IEDs from various manufacturers.
• Hands-on experience with engineering tools like MS Office Visio IET ITT PCM MiCOM DIGSI and related applications.
• Solid understanding of substation control logic interlocking schemes and power system operational principles.
• Intermediate knowledge of OT cybersecurity standards practices solutions (Firewall NIDS WSUS RADIUS Configuration) and testing methodologies.
• Excellent communication skills and proficiency in spoken and written English.
• Willingness to travel 20% to customer sites.