Key Client Manager
Job Location:
Riyadh - Saudi Arabia
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
- Build and grow relationships with a global petrochemical client and its affiliates across Saudi Arabia and the wider IMEA region
- Identify and pursue Logistics & Services (LnS) opportunities including MRO (Maintenance Repair & Operations) project logistics within the client network.
- Increase revenue and share of wallet through deep account engagement and solution selling.
- Provide excellent customer service and deliver tailored solutions that meet or exceed expectations.
- Work closely with internal teams to develop winning proposals and drive customer success.
- Support and oversee implementation of key customer projects ensuring service excellence and operational efficiency.
Key Responsibilities:
- Develop and manage a clear account plan aligned with both the customers goals and Maersks commercial objectives.
- Build strong working relationships with key stakeholders within the client and affiliate organizations.
- Identify opportunities to deliver integrated logistics and supply chain solutions that create long-term value.
- Lead commercial discussions and contract negotiations together with the Global KCD.
- Ensure strong pipeline development and progress tracking through CRM systems.
- Support the design and delivery of MRO and Hub logistics solutions aligned with customer needs.
- Strong commercial mindset with the ability to create and deliver customer-specific solutions.
- Excellent communication and relationship-building skills.
- Skilled in negotiation and handling complex stakeholder discussions.
- High sense of ownership urgency and adaptability.
- Team player with a growth mindset and focus on results.
- Experience using CRM tools (e.g. Salesforce) and basic analytics to support decision-making.
- Extensive years of experience in commercial sales logistics or chemical industries with demonstrated success in key account management.
- Strong background working with large multinational customers preferably in the petrochemical or industrial sectors.
- Experience with project logistics MRO flows and ocean freight is highly preferred.
Maersk is committed to a diverse and inclusive workplace and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race colour gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition pregnancy or parental leave veteran status gender identity genetic information or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
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Required Experience:
Manager
Key Skills
- Customer Service
- Client Expectations
- Client Requirements
- Client Support
- Action Plans
- Issue Resolution
- Account Management
- Client Relationships
- Service Delivery
- Client Service
- Client Satisfaction
- Client Management
- Procedures
- Service Level Agreements
- New Clients
About Company
For over 100 years, our customers have been changing and improving the world through trade. It has always been our passion and privilege to be their trusted, open and brave partner. Making trade more effective and our customers more successful.
