IT Supervisor
Job Location:
Riyadh - Saudi Arabia
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Role: IT Supervisor
Salary: Competitive Salary & Benefits
Location: Location: Fraser Suites Riyadh
Frasers Hospitality a member of Frasers Property Group is a global hospitality leader. As the worlds leading brand in serviced apartments and hotel residences we deliver gold standard hospitality in cities across Asia Australia Europe the Middle East and Africa. A true global brand with a friendly feel our staff are connected through our shared vision and four core values collaborative real respectful and progressive. Passionate about promoting from within our culture is one which is fostered by the continual learning and development needs of our staff.
The Assistant IT Manager is responsible for supporting the IT Manager in handling day-to-day IT operations. This role involves maintaining and promoting core technology standards and best practices in respect to property systems at Frasers Hospitality. The Assistant IT Manager will manage the computer desktop environment by analyzing requirements resolving problems installing hardware and software solutions supporting the internal IT Helpdesk troubleshooting hardware and software issues and providing resolutions to IT matters. Additionally this position will oversee the administration and internal support of the hotels computers printers servers and related equipment.
What youll be doing as a Assistant IT Manager:
- Resolve all IT issues for colleagues via frontline troubleshooting or escalation to the Corporate Helpdesk.
- Provide IT assistance and expertise to in-house guests and events.
- Support and administer on-premise applications systems servers and networks.
- Monitor the hotel data centre and IT racks.
- Manage daily backups of critical data.
- Deploy IT equipment for tech refresh or loans.
- Conduct PCI training.
- Process IT system access for onboarding/offboarding of employees.
- Liaise with vendors on hardware maintenance and support.
- Maintain IT asset and software license inventory.
What were looking for:
- Minimum Diploma in Information Technology with proven relevant IT experience preferably in the hotel industry.
- Experience with Hospitality applications such as Opera PMS and/or Micros POS an advantage.
- Experience with the configuration of Cisco / Aruba network hardware an advantage.
- Familiar with Active Directory
- Able to work shifts/weekends as required.
- Organized analytical resourceful meticulous and confident.
- Able to multi-task and work independently in a dynamic environment with good problem solving and decision-making skills.
- Good interpersonal and communication skills.
- Proactive engaged and possess a positive learning attitude.
- Analytical in technical problem-solving.
- Ability and willingness to learn and support new and diverse hardware software etc.
Required Experience:
Manager
Key Skills
- Access Control System
- Information Technology
- Bar Management
- Jpa
- Law
- Jdbc
About Company
Travel the way you deserve to when you stay at Frasers Hospitality's award-winning worldwide selection of serviced apartments and hotel residences.
