Business Process Management Consultant

Summary Introduction:

We are seeking an experienced Business Process Management (BPM) professional with at least 5 years of hands-on experience across diverse operational improvement projects. The ideal candidate will possess a solid understanding of BPM principles methodologies and tools with a proven ability to drive business process optimization.

Key Responsibilities:

• Stakeholder Engagement: Conduct interviews and workshops with business process owners and subject matter experts to understand and map existing processes.
• BPM Techniques Application: Apply BPM techniques including process modeling (BPMN 2.0) business rule definition data use analysis and workflow optimization.
• Process Analysis and Design: Design and analyze current (As-Is) process flows break down and structure business processes into hierarchical levels identifying processes sub-processes activities and tasks.
• Process Improvement: Define and track performance metrics (KPI) for processes. Identify bottlenecks and inefficiencies and recommend or implement process redesign to meet performance targets and objectives.
• BPM Tool Expertise: Experience with BPM modeling tools such as ARIS (preferred) Bizagi Signavio iServer and Bizzdesign to create and manage process models.
• Root Cause Analysis: Analyze processes to identify issues related to cost quality effectiveness and efficiency. Trace the source of problems and work towards effective solutions.
• Documentation & Reporting: Document process policies and procedures creating comprehensive process manuals for continuous improvement and operational consistency.

Qualifications :

• Strong understanding of process performance measurement and optimization.
• Hands-on experience with BPM tools particularly ARIS.
• Experience in analyzing and redesigning business processes to meet strategic objectives.
• Ability to work collaboratively with cross-functional teams to drive change.

Additional Information :

Business Unit: Strategy & Transformation 

Level: Mid Level

Remote Work :

No

Employment Type :

Full-time