Business Development Specialist (Experience in Airport and Aviation Ecosystem) Arabic Speaker

At SITA we keep airports moving airlines flying smoothly and borders open. Our technology and communication innovations power the success of the global air travel industry.

Youll find us in 95% of international airports working closely with over 2500 transportation and government clients. Each partnership brings unique challenges and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We dont just move the world forward-were proud to be recognized as a Great Place to Work by 79% of our employees and certified in most of our growing locations. Here we feel empowered supported and inspired to grow.

Are you ready to love your job

The adventure begins right here with you at SITA.

ABOUT THE ROLE & TEAM

As a Business Development Specialist you will play a key role in driving business growth expanding customer relationships and increasing market presence across a defined portfolio. Reporting to the Head of Business Development KSA you will focus on expanding SITAs presence across the core airport and wider aviation ecosystem in Saudi Arabia. Working closely with Sales Product and Marketing teams you will proactively identify qualify and develop new business opportunities establish new customer relationships and develop new prospects and build a sustainable pipeline across the assigned market.

Success in this role requires a combination of commercial acumen consultative selling capabilities and strong relationship-building addition the role demands the ability to leverage Strategic Storytelling & Executive Communication to communicate value effectively and Ecosystem Partnerships & Hunter Growth to identify new opportunities expand market reach and accelerate pipeline growth. Through strategic customer engagement and proactive business development activities you will help position SITA as a trusted partner and drive sustainable business growth.
The target ecosystem includes airport operators aviation authorities government entities ground handlers airport service providers infrastructure developers technology partners and other organizations supporting the growth of Saudi Arabias aviation sector.

As per SITA Career Framework the role title is Business Development Analyst.

WHAT YOULL DO

• Identify develop and qualify new business opportunities across prospective customers new buying centers within existing customers and the wider airport and aviation ecosystem.
• Support revenue growth initiatives through upselling cross-selling and proactive customer engagement activities.
• Build and maintain strong relationships with customers partners and key industry stakeholders.
• Execute targeted demand generation and prospecting activities to increase market awareness and create sales opportunities.
• Collaborate with Sales teams to develop customer and opportunity strategies while taking ownership of assigned opportunities from initial identification and qualification through proposal development and commercial progression.
• Support customer meetings presentations workshops webinars and industry events to promote SITA solutions and value propositions.
• Build and maintain a healthy qualified and accurate pipeline aligned with agreed pipeline-generation opportunity-conversion and growth objectives ensuring all activities and opportunities are kept current in SITAs CRM.
• Support proposal development RFP responses and customer-facing commercial documentation.
• Gather and communicate intelligence on Saudi aviation developments airport investment programs customer priorities procurement plans competitors and emerging market opportunities.
• Contribute to the development of customer success stories value propositions and sales enablement content that enhances commercial effectiveness.
• Develop and maintain a structured map of the Saudi airport and aviation ecosystem including key organizations decision-makers influencers partners investment priorities and upcoming projects.
• Proactively prospect for new customers and identify whitespace opportunities where SITA has limited or no existing commercial presence.
• Identify and engage relevant ecosystem partners consultants system integrators and industry stakeholders to extend SITAs market reach and support partner-led opportunity creation.

ABOUT YOUR SKILLS

• Native Arabic speaker with 47 years of relevant experience in business development sales market development or customer-facing commercial roles with evidence of contributing to pipeline creation opportunity development and revenue growth.

• Relevant business development or sales experience within aviation airports transportation technology infrastructure enterprise technology or another complex B2B environment.

• Demonstrated ability in Strategic Storytelling & Executive Communication by translating complex technology capabilities into compelling business outcomes that resonate with customers and support commercial growth.
• Proven expertise in building persuasive customer presentations business cases and value-based messaging that drive customer engagement and improve sales effectiveness.
• Strong capability in communicating with customer stakeholders and business decision-makers tailoring messages to different audiences and business priorities.
• Proven experience in Ecosystem Partnerships & Hunter Growth supporting the identification of new business opportunities development of customer relationships and expansion into new buying centers.
• Demonstrated ability to generate demand through prospecting networking industry engagement and targeted business development initiatives.
• Comfortable navigating competitive market environments and using commercial insights to support opportunity development and customer acquisition.
• Ability to collaborate effectively across Sales Marketing Product Management and Solution Engineering teams to achieve business growth objectives.
• Strong relationship-building skills with the ability to establish credibility and create trusted partnerships that contribute to long-term customer success.
• Data-driven mindset with the ability to leverage customer insights market intelligence and pipeline information to support commercial decision-making.
• Results-oriented professional with a proactive approach to identifying opportunities overcoming challenges and achieving growth targets.
• Willingness and ability to travel regularly within Saudi Arabia to develop customer and ecosystem relationships.

NICE-TO-HAVE

• Experience in the aviation air transport airport operations airline border management or transportation technology industry.

• Experience working with digital transformation aviation technology or enterprise applications.
• Familiarity with Saudi market dynamics or prior work experience in the Kingdom.

• Experience supporting business development activities within government and public sector organizations.
• Experience engaging with Saudi government and public-sector organizations including familiarity with formal procurement tender and RFP processes.

Were all about diversity. We operate in 200 countries and speak 60 different languages and cultures. Were really proud of our inclusive environment. Our offices are comfortable and fun places to work and we make sure you get to work from home too. Find out what its like to join our team and take a step closer to your best life ever.

Flex Week: Work from home up to 2 days/week (depending on your teams needs)

Flex Day: Make your workday suit your life and plans.

Flex-Location: Take up to 30 days a year to work from any location in the world.

Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP) for you and your dependents 24/7 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.

Professional Development: At SITA we believe growth fuels innovation. Our learning ecosystem offers access to world-class platforms and programs designed to help you thrive. From LinkedIn Learning Microsofts Enterprise Skills Initiative and Airport Council International -available to all employees-to specialized solutions like Pluralsight for technology upskilling Harvard Business Publishing for people leadership Stanford for strategic development and many others we align learning opportunities with your Development Plan and our business priorities. Your development journey is supported every step of the way.

Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.

SITA is an Equal Opportunity Employer. We value a diverse support of our Employment Equity Program we encourage women aboriginal people members of visible minorities and/or persons with disabilities to apply and self-identify in the application process.