Senior Software Engineer ITSM
Job Summary
Your key responsibilities would be:
- Design develop test and deliver high-quality software features end-to-end taking ownership of complex functionality across the full stack.
- Actively leverage agentic AI tools in daily development workflow to accelerate delivery improve code quality and explore innovative solutions.
- Participate in architectural and technical design discussions contributing ideas and helping evaluate trade-offs alongside the Technical Lead.
- Collaborate with Product Manager and Product Designer to understand requirements clarify acceptance criteria and provide technical input on feasibility and estimates.
- Conduct thorough code reviews share knowledge with team members and mentor junior engineers to raise the overall engineering quality of the team.
- Participate in customer support topics and escalations helping diagnose and resolve technical issues in a timely manner.
- Continuously improve engineering practices by identifying bottlenecks proposing process improvements and staying current with relevant technologies.
- Bachelors or Masters Degree in an applicable field such as Computer Science Software Engineering or a related discipline.
- 7 years of professional experience as a Software Engineer.
- Strong proficiency in one or more of the teams core technology stack areas Java PostgreSQL Angular
- Deep understanding of data structures algorithms and computational complexity with the ability to apply them to real-world performance problems.
- Strong knowledge of concurrency multithreading and asynchronous programming patterns.
- Experience with performance profiling optimization techniques and designing systems for high-load scenarios.
- Proficiency in designing and building RESTful APIs and working with relational databases including advanced query optimization and indexing strategies.
- Proven ability to apply software design patterns clean code principles and testing practices in production systems.
- Fluency with CI/CD pipelines and version control workflows (Git).
- Ability to work autonomously on complex tasks while communicating progress and blockers effectively.
- Understanding cloud-native application development and SaaS models
- Experience working in teams with established DevOps culture.
- Experience with enterprise software development and IT Service Management (ITSM) platforms.
- Hands-on experience with containerization technologies (Docker Kubernetes).
- Practical experience with agentic AI tools like Claude Code Google Gemini CLI or OpenAI Codex.
We actively invest in engineering productivity by embracing agentic AI tools as a core part of our development workflow. Our engineers are encouraged to use agents like GitHub Copilot and Claude Code daily not as an experiment but as an established practice that accelerates delivery improves code quality and frees up time for creative problem-solving.
If you are passionate about writing well-crafted software growing your expertise in a team that values both technical excellence and knowledge sharing and working at the intersection of modern engineering practices this is an exciting opportunity for professional growth and impact.
Heres what makes working with us in Espoo extra special:
- Work from (almost) anywhere Take your job with you on a workation and get inspired bynew places.
- Time for growth A career framework to support your professional and personal growth with up to 6 extra days off per year for your development.
- Social Day One paid day per year to give back to your community or support a cause you care about.
- Health Care Plan Comprehensive occupational
- EdenredLunchSportand Culture benefit
- Leisure time insurance
- Free use of thegymand saunaat our office inSäteri Espoo
- Dog Friendly Office-Bring your furry coworker along. Just make sure theydontsteal anyones lunch.
And thats just the beginning. Ask us what else is waiting for you according to your location.
We would like to know that MATRIX42 can only accept applications online via the applicant portal in connection with our applicant management system because of the currently valid EU data protection regulations.
At Matrix42 we empower organizations to digitalize and automate their everyday work. With our platform customers manage IT and business processes assets endpoints and identities seamlesslydriving productivity agility security and a better employee experience. Through integrated solutions and automation we enable modern digital workplaces and true self-service.
Join a diverse team of over 600 professionals across Europe who are shaping the future of service management every day.
Our culture is built on a strong value-based performance mindsetbecause success is not just about what we achieve but how we achieve it. Guided by our four core values we bring our vision to life every day:
- We love customers we put customer success at the heart of everything we do
- Make it happen we take ownership act with speed and turn ideas into impact
- Better every day we continuously learn improve and push boundaries
- With respect we collaborate with trust openness and appreciation for each other
We are committed to building an inclusive and diverse workplace where everyone feels valued and empowered. We welcome applications from all individuals regardless of gender age disability ethnic or social origin religion or belief sexual orientation or identity.
Required Experience:
Senior IC
About Company
We are the European choice in intelligent service management – built on trust, powered by people! At Matrix42, we empower organizations to digitalize and automate their everyday work. With our platform, customers manage IT and business processes, assets, endpoints, and identities seam ... View more