Senior Forward Deployed Engineer, Adobe Experience Platform

The Opportunity

Adobe Experience Platform powers real-time customer experiences for the worlds largest enterprises unifying data resolving identity at scale orchestrating journeys and activating audiences across every channel. Behind these capabilities are engineering teams that must understand both the platforms architecture and the regulated complex environments where customersoperate.

TheFDErole sits at the intersection of solution architecture technical consulting and hands-on engineering. You will be embedded with Adobes most strategic EMEA customers working directly with their teams to solve complex platform challenges design scalable architectures and buildwhatsneeded to unblock adoption and expansion.

This is not a support role. Youdontwait for tickets. Youoperateinside cross-functionalCustomer Pods small autonomous teams with end-to-end ownership translating customer problems into working platform solutions. You lead with architecture prototype rapidly and close the gap between what customers need and what the platform delivers.

WhatYoullDo

• Partner directly with strategic customers to understand their architecture workflows security requirements and business objectives
• Translate complex customer problems into scalable solution designs reference architectures and working prototypes
• Investigate and troubleshoot production-level platform issues from data ingestion and identity resolution to journey orchestration and audience activation
• Design andvalidateend-to-end enterprise solutions spanning AEP RTCDP AJO and adjacent Adobe systems
• Lead architecture workshops health checks and technicaldeep-divesthat earn customer trust before any commercial motion
• Rapidly prototype experiment and iterate on new capabilities using AI-assisted tools as a standard part of execution
• Bridge the gap between customer needs product direction and engineering implementation feeding field patterns back into the product roadmap
• Own the technical relationship with assigned accounts frominitialdiscovery through implementation go-live and expansion

What Succes Looks Like

We hire fordemonstratedimpact not credential accumulation. Strong candidates will show:

• Customer-to-Solution Thinking you connect customer problems workflows and business goals with practical technical solutions collapsing the gap between requirement and working platform capability
• Architecture with Execution youdontjust design; you prototypevalidate debug and iterate. Your architectures work becauseyouvebuilt them not just drawn them
• Production Awareness you understand how distributed systems behave at scale data integrity graceful degradation and observability are part of how you think not afterthoughts
• Enterprise Navigation youoperateacross complex organizational boundaries regulatory constraints and multi-stakeholder environments with confidence and credibility
• AI-Augmented Execution you use AI-assisted development tools (Claude Code Cursor GitHub Copilot or equivalent) as a standard part of how you design prototype and deliver
• Adaptability Under Ambiguity you navigate evolving environments where experimentation learning and iteration are core to the process and youdontmistake seniority for certainty

Typical background: 815 years across solution architecture software engineering technical consulting or customer-facing engineering roles. What matters is what that experience has produced not the title or the number of years.

Your Domain

• AEP / RTCDP / AJO: Adobes core platform data ingestion segmentation journey orchestration audience activation
• Enterprise Architecture: Multi-system integration data flows identity resolution API design across complex landscapes
• Security & Compliance: Regulated industries (FSI Healthcare) data sovereignty privacy-preserving architectures GDPR
• Cloud Platforms: AWS Azure infrastructure patterns managed services networking
• Data Platforms: Event-driven architectures streaming pipelines batch processing data lakes
• Observability: Platform health SLO definition performance governance production monitoring

What We Value

Beyond technical execution the people who grow fastest on this teamdemonstrate:

• Agency- Youidentifyproblems before they are assigned to you and drive them to resolution
• Product Judgment- You understand what the platform needs to do for customers not just what the ticket says to build
• Customer Empathy-You earn trust by understanding the customers world their constraints pressures and what success looks like for them
• Builder Mindset- You are as comfortable prototyping a new capability as you are presenting an architecture to a CT

Nice to Have:

• Experience with Adobe Experience Cloud products (AEP AJO RTCDP CJA Target)
• Experience with similar platforms-CDP MDMmartech or data platforms
• Background in regulated industries (Financial Services Healthcare Government) and familiarity with their compliance and security constraints
• Experience with data governance privacy-preserving computation or secure data collaboration patterns
• Familiarity with identity resolution or customer data unification systems
• Experience with workflow orchestration (Temporal Step Functions or similar)
• Track recordof driving architecture decisions or technical strategy at team or org level

Why This Team

• Work on complex enterprise problems with direct customer impact your solutions go live in production not in slide decks
• Operate inside autonomous cross-functional Pods embedded with Adobes most strategic EMEA accounts
• Combine architecture strategy engineering and customer engagement in a single role no two weeks look the same
• Shape a new engineering engagement model centered around rapid experimentation and AI-assisted execution
• Collaborate with experienced engineers across Adobes global platform teams
• Build engineering credibility that earns expansion rights from workshops to FDE to renewals

About Adobe

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity productivity and personalized customer experiences. Adobes industry-leading offerings including Adobe Acrobat Studio Adobe Express Adobe Firefly Creative Cloud Adobe Experience Platform Adobe Experience Manager and GenStudio enable people and businesses to turn ideas into impact powered by AI and driven by human ingenuity.

Our 30000 employees worldwide are creating the future and raising the bar as we drive the next decade of growth. Were on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.

Lets Adobe together

At Adobe we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life including our values and culture focus on people purpose and community Adobe for All comprehensive benefits programs the stories we tell the customers we serve and how you can help us advance our mission of empowering everyone to create.

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