Sales Operations and Effectiveness Manager CEE (fmx)

Royal Canin Sales Operations Department

Location: Bucharest or any CEE cluster site

***Hybrid working model with up to 50% remote work***

Are you passionate about improving sales performance through data technology and process excellence Do you enjoy turning insights into action and helping teams work more effectively Join us as a Sales Operations & Effectiveness Manager and help shape the tools processes and capabilities that drive commercial success across Europe.

What will be your key responsibilities

• Develop and continuously improve sales effectiveness frameworks processes and operating standards across the region.
• Optimize sales call plans territory coverage and route planning to maximize field force productivity and return on investment.
• Monitor performance metrics and sales effectiveness indicators identifying opportunities for improvement and growth.
• Act as the subject matter expert and primary point of contact for sales systems tools and operational processes.
• Lead the adoption and implementation of new technologies automation solutions and AI-enabled tools to increase efficiency.
• Partner with regional stakeholders IT teams and external providers to deliver system enhancements and new capabilities.
• Serve as a key user and business owner for Salesforce CRM and related sales systems ensuring an excellent user experience and effective system utilization.
• Drive cross-functional projects focused on process optimization operational excellence and business transformation.

What are we looking for

• Degree in Business Economics Sales or a related field.
• Experience in sales operations sales effectiveness business operations commercial excellence or a similar area.
• Strong analytical and problem-solving skills with the ability to translate data into actionable business insights.
• Hands-on experience with CRM platforms such as Salesforce or comparable sales management systems.
• Experience leading or supporting system implementations process improvements or digital transformation initiatives.
• Excellent communication and stakeholder management skills with the ability to build effective partnerships across teams and functions.
• Fluent English; knowledge of an additional European language would be an advantage.
• Strong project management planning and organizational skills with the ability to manage multiple priorities in a dynamic environment.

What can you expect from Mars

Work with diverse and talented Associates all guided by the Five Principles.
Join a purpose driven company where were striving to build the world we want tomorrow today.
A strong focus on learning and development support from day one including access to our in-house Mars University.
An industry competitive salary and benefits package including company bonus.

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