Head of IT Infrastructure

Scope of Ownership

The Head of Infrastructure Services is expected to have overall accountability for:

• Servers and operating systems
• Physical and virtual infrastructure
• Storage platforms
• Data centers and server rooms
• Virtualization platforms
• Backup and recovery infrastructure
• Disaster recovery infrastructure
• Infrastructure monitoring
• Infrastructure asset and lifecycle management
• Infrastructure vendors and service providers
• Infrastructure team and operational processes

Key Responsibilities

Infrastructure Strategy

• Define and execute the companys infrastructure strategy and technology roadmap.
• Own the lifecycle of the organizations infrastructure environment.
• Ensure infrastructure capacity performance availability and scalability meet current and future business requirements.
• Establish infrastructure standards architecture principles and technical policies.
• Lead infrastructure modernization consolidation and lifecycle-management initiatives.
• Evaluate infrastructure technologies and make recommendations based on business requirements technical suitability risk and total cost of ownership.

Data Center & Physical Infrastructure

• Own the operation and development of physical infrastructure and data center environments.
• Ensure appropriate standards for power cooling physical security connectivity and equipment resilience.
• Manage the lifecycle of servers storage systems network equipment and other infrastructure components.
• Plan infrastructure capacity and hardware refresh cycles.
• Coordinate infrastructure installations upgrades migrations and decommissioning activities.
• Manage relationships with data center connectivity hardware and infrastructure service providers.

Servers Storage & Virtualization

• Oversee server infrastructure across physical and virtual environments.
• Ensure reliable operation of virtualization platforms and associated infrastructure.
• Own storage architecture capacity planning performance availability and lifecycle management.
• Establish appropriate standards for operating systems server configuration patching and system hardening.
• Drive automation of repetitive infrastructure administration wherever practical.

Infrastructure Security

• Ensure infrastructure is designed and operated according to appropriate security standards.
• Oversee infrastructure hardening patch management vulnerability remediation privileged access and system security controls.
• Implement and maintain appropriate identity and access controls for infrastructure environments.
• Ensure infrastructure changes and configurations are appropriately documented and auditable.
• Partner with the Security function on security assessments remediation and incident response.

Backup Disaster Recovery & Business Continuity

• Own the organizations infrastructure backup and recovery strategy.
• Ensure critical systems have appropriate backup redundancy and recovery mechanisms.
• Define and regularly test Disaster Recovery (DR) and Business Continuity procedures.
• Establish appropriate Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs) in collaboration with business stakeholders.
• Lead infrastructure recovery activities during major incidents and ensure lessons learned are incorporated into future improvements.

Monitoring & Operational Excellence

• Establish effective monitoring alerting logging and capacity-management processes.
• Define and monitor infrastructure availability performance and operational KPIs.
• Establish structured incident problem change and configuration-management processes.
• Lead major infrastructure incidents and ensure appropriate root-cause analysis and corrective actions.
• Reduce operational risk through standardization automation documentation and proactive maintenance.
• Ensure infrastructure documentation and technical inventories remain accurate and up to date.

Team Leadership

• Lead manage and develop the infrastructure team.
• Define team structure responsibilities objectives and operating processes.
• Recruit and retain strong infrastructure engineering and operations talent.
• Establish a culture of ownership accountability operational excellence and continuous improvement.
• Develop technical capabilities through mentoring knowledge sharing training and professional development.
• Ensure appropriate on-call and operational support coverage.

Budget & Vendor Management

• Own the infrastructure budget and annual planning process.
• Develop infrastructure investment plans and business cases.
• Optimize infrastructure costs while maintaining required levels of performance availability and resilience.
• Manage infrastructure vendors service providers maintenance agreements and technical contracts.
• Negotiate with vendors and ensure services meet agreed technical and operational requirements.
• Maintain an accurate view of infrastructure assets contracts licenses warranties and lifecycle status.

Qualifications :

• 8 years of experience in infrastructure systems engineering network engineering IT operations or technical disciplines related.
• 3 years of experience in a senior infrastructure or IT leadership position.
• Proven experience managing on-premises infrastructure and data center environments.
• Strong knowledge of server storage networking virtualization and operating-system technologies.
• Strong experience with virtualization technologies such as VMware Hyper-V or equivalent.
• Experience managing enterprise backup and disaster recovery environments.
• Strong understanding of infrastructure security system hardening access management and patch management.
• Experience with infrastructure monitoring and capacity management.
• Demonstrated experience leading technical teams and infrastructure projects.
• Strong vendor-management budgeting and stakeholder-management skills.
• Excellent problem-solving and incident-management capabilities.

Informații suplimentare :

Benefits

• Full access to foreign language learning platform
• Personalized access to tech learning platforms
• Tailored workshops and trainings to sustain your growth
• Medical insurance
• Meal tickets
• Monthly budget to allocate on flexible benefit platform
• Access to 7 Card services
• Wellbeing activities and gatherings

Remote Work :

No

Employment Type :

Full-time