Customer Claims and Compensation Expert

We are seeking a highly motivated Customer Claims and Compensation Expert to join our team and work in a collaborative environment together with the global Sales Finance Customer Teams and Business Units. 

As a Customer Claims and Compensation Expert you will: 

• Support the coordination and monitoring of claims-related topics at GB level including General & Economic Claims Repricing and Tariffs. 

• Consolidate validate and analyze claims data received from multiple business units and stakeholders. 

• Support the preparation and review of claims calculations and financial evaluations. 

• Monitor claims performance and identify deviations risks and improvement opportunities. 

• Prepare regular and ad-hoc reports KPI dashboards and management presentations. 

• Support planning forecasting and actual reporting activities related to claims topics. 

• Ensure data quality consistency and transparency across reporting systems. 

• Collaborate closely with Sales Finance Customer Teams and Business Units to gather validate and consolidate information. 

• Follow up on agreed actions and support stakeholders in achieving defined targets. 

• Participate in continuous improvement initiatives.

Qualifications :

• Education: Bachelors degree in business administration finance economics industrial engineering or a related field.

• Experience: 3 years of experience in Sales Controlling Finance Pricing Claims Management Business Analysis or another commercial finance-related function. Experience in reporting data analysis or customer-related financial topics is an advantage. 

• Knowledge: Good understanding of claims processes financial reporting KPI management and business performance analysis; Advanced MS Excel skills; Experience with Power BI CRM systems reporting tools or automation solutions is an advantage. 

• Competences: Analytical & structured thinking; Attention to detail; Data quality & accuracy; Good communication and collaboration skills; Proactive approach with solution orientation; Resilience under pressure. 

• Languages: English proficient user German is an advantage. 

Additional Information :

LikeABosch Benefits:

Your work-life balance is valuable to us so we offer you:

• 25 Days of annual leave because work-life balance is essential to us;   
• Flexible working hours.

Your health and well-being is important to us so we have you covered:

• Medical subscription;
• Accident insurance;
• Sport activities and well-being initiatives.

We believe in a Life-Long Learning approach so you can take advantage of:

• Technical and soft skills trainings;
• Access to e-learning platforms;
• Local and Global career development programs;
• Opportunity to attend conferences;
• Bookster subscription.

You will be part of a product company. You will contribute to developing end-to-end products that are delivered to Global OEMs.

On top of these we are offering:

• A monthly budget which can be used for several different services on an online benefit platform;
• Annual bonus;
• Lunch discounts.

Ready to work LikeABosch

We live by our values have an open feedback culture and there is plenty of room for innovative ideas. All because a team is only as valuable as its members.

Remote Work :

No

Employment Type :

Full-time