Content Moderation with French (full remote, 3 months contract)

This opportunity is currently planned as a 3-month assignment (1 September 30 November 2026) and forms part of an exciting business expansion initiative.

The first month (September) will be dedicated to onboarding and training followed by operational delivery during October and November.

While the initial engagement is for three months there may be potential for extension subject to business requirements project evolution and client needs. Should the opportunity be extended we would be delighted to continue the collaboration with successful team members.

Key Responsibilities

• Review and evaluate user-generated content including videos images text live streams and audio in accordance with client policies community guidelines and legal requirements.
• Ensure accurate content classification labeling and moderation decisions while maintaining high levels of quality and consistency.
• Identify content that may violate platform policies safety standards or regulatory requirements and take appropriate action based on established procedures.
• Help protect platform users by proactively detecting and mitigating potentially harmful abusive or inappropriate content.
• Investigate and resolve user inquiries related to content moderation decisions account enforcement actions abuse reports and appeals.
• Collaborate with internal stakeholders and cross-functional teams to strengthen platform trust user safety and brand reputation.
• Apply strong linguistic and cultural understanding when reviewing content across different markets regions and user communities.
• Adhere to data privacy information security and compliance standards at all times.
• Meet and exceed established quality productivity and service level objectives.
• Contribute to process improvement initiatives by identifying opportunities to enhance moderation workflows accuracy and operational efficiency.

Skills & Qualifications

Required

• Fluency in and advanced English and Frenchcommunication skills (spoken and written).
• Strong analytical thinking and sound decision-making capabilities.
• Excellent attention to detail with the ability to work in a fast-paced environment.
• Strong time management prioritization and organizational skills.
• Ability to interpret and apply policies guidelines and procedures consistently.
• Resilience and adaptability when working with sensitive or potentially disturbing content.
• Customer-focused mindset with strong problem-solving skills.
• Good knowledge of MS Office applications.

Preferred

• Previous experience in Content Moderation Trust & Safety Online Safety Community Operations or a similar role.
• Experience in Customer Support Customer Operations or other service-oriented environments.
• Experience working with policy enforcement investigations or user support processes.
• Familiarity with data privacy online safety and regulatory compliance requirements.

Why you would love working here:

• Attractive compensation package with a diverse set of social benefits (Monthly budget)
• Medical and Life Insurance
• Private pension plan
• Christmas Bonus
• Fruits coffee and tea on the house
• Great career opportunity to work for one of the biggest brands in the world in a unique work environment
• Open-concept offices designed for both team work and relaxation with ping pong billiards foosball etc
• Child Birth Allowance
• Sport events sponsorship for employees
• Complex Reward & recognition scheme ( both non-monetary and monetary options): Winner Circle Points (WCP) & Long service award (LSA)
• Monthly subscription @ Bookster - the first modern library for companies in Romania
• Employee Referral Program with attractive incentive schemes
• Extra annual leave days depending on the total length of working experience at Wipro
• Growth opportunities through upskilling/ reskilling programs and a variety of learning and development platforms as well as through internal & external training programs and certifications
• Platform to actively participate and make an impact through Sustainability and Corporate Social Responsibility projects
• Relocation package