Backup Engineer – Level 2

Role Overview

We are looking for a Mid-Level Backup Engineer to join a corporate IT Data-Protection Services team within a large banking environment. The role focuses on Level 2 support for the implementation monitoring administration and maintenance of enterprise backup infrastructure serving multiple internal clients across Europe.

The position operates in an ITIL-aligned environment and is responsible for ensuring service stability incident resolution SLA compliance capacity monitoring and continuous improvement of backup services.

Key Responsibilities

• Operate tune and monitor enterprise backup solutions such as Cohesity Veritas NetBackup IBM Spectrum Protect / TSM Dell DataDomain Quantum DXI and CommVault.
• Manage backup alarms verify job health and perform regular infrastructure health checks.
• Execute file-level image-level and application-aware restores.
• Own Level 2 incidents including triage troubleshooting root-cause analysis resolution and escalation to Level 3 or vendors when needed.
• Identify recurring issues support problem investigations and contribute to the Known-Error database.
• Support backup-related change activities including patching configuration updates capacity extensions and deployment coordination.
• Monitor storage utilization and forecast growth across DataDomain Quantum DXI tape libraries disk-based deduplication platforms and cloud backup targets.
• Develop and maintain scripts using PowerShell Bash Ansible or Python for job creation health checks reporting and API-driven orchestration.
• Maintain configuration baselines run-books SOPs technical documentation and SLA-compliance dashboards.
• Produce periodic service-quality reports for management and audit purposes.
• Act as technical liaison for internal service owners and business units.
• Communicate clearly on incidents changes service status and backup best practices.
• Mentor junior engineers contribute to the team knowledge base and participate in the rotating on-call schedule.
• Follow technology evolution in backup virtualization storage networking and propose process or technology improvements.

Required Skills & Experience

• 35 years of hands-on experience in backup infrastructure administration or data-protection services.
• Practical experience with at least three of the following: Cohesity Data Protection Veritas NetBackup IBM Spectrum Protect / TSM Dell DataDomain Quantum DXI CommVault.
• Good knowledge of disk-based deduplication tape libraries and cloud backup targets.
• Experience administering backup agents and restores across Linux / RHEL Windows Server and Unix / AIX environments.
• Practical experience with VMware vSphere including VM backup snapshots and restore processes.
• Understanding of TCP/IP VLANs routing DNS and firewall rules affecting backup traffic and remote replication.
• Scripting experience with PowerShell Bash Ansible or Python.
• Experience with monitoring and reporting tools such as Power BI Grafana or similar dashboarding solutions.
• Proven experience applying ITIL processes including Incident Problem Change and Service-Level Management.

Soft Skills

• Analytical mindset and ability to diagnose complex backup failures quickly.
• Customer-oriented communication with clear and proactive updates to internal clients.
• Strong team collaboration and respect for schedules shared responsibilities and operational priorities.
• Proactive attitude and willingness to continuously learn new technologies.
• Strong documentation discipline with focus on maintaining accurate run-books and SOPs.
• Good spoken and written English.
• French is considered a plus.

Working Model

• Hybrid working model: on-site in Bucharest and remote work according to company policy.
• Standard office hours with rotating on-call duty for business-critical windows including evenings and weekends when required.