Multi-Property Audio Visual Supervisor

POSITION SUMMARY

Verify that AV equipment needed is in the inventory before event. Setup operate and troubleshoot all equipment devices and systems. Ensure all equipment is fully operational repair/clean when necessary. Tape down/dress loose wire/cable. Label broken equipment. Check delivered equipment and room setup against Banquet Event Order. Communicate additions or deletions to flowsheets. Breakdown remove and secure equipment. Setup and maintain propertys portable audio system. Operate and maintain house audio system. Assist and instruct guests/customers regarding proper usage/operation of AV equipment. Upsell AV services. Monitor equipment operation. Read understand and adhere to Marriott Visual Productions (MVP program) SOP book.

Assist management in hiring training motivating and coaching employees; and serve as role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow company policies and procedures. Report accidents injuries and unsafe work conditions; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional maintain confidentiality of proprietary information and protect company assets. Welcome and acknowledge guests according to company standards anticipate and address guests service needs and thank guests with genuine appreciation. Speak with others using clear and professional language and prepare and review written documents accurately and completely. Answer telephones using appropriate etiquette. Develop and maintain positive working relationships support team to reach common goals and listen and respond appropriately to employees concerns. Ensure adherence to quality expectations and standards; and identify recommend develop and implement new ways to increase organizational efficiency productivity quality safety and/or costsavings. Visually inspect tools equipment or machines. Reach grasp turn manipulate move lift carry push pull and place objects weighing less than or equal to 50 pounds without assistance. Enter and locate information using computers/POS systems. Move up and down stairs/service ramps. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High School diploma or G.E.D. equivalent.

Related Work Experience: At least 2 years of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None