Information Technology Supervisor
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Job Summary
POSITION SUMMARY
Contributes general knowledge and skill in technology to provide first and some secondlevel support and breakfix (repairs installations maintenance of all property & above propertybased systems) for multiple units. Generally works under supervision and within wellestablished guidelines to complete routine tasks. Is responsible for performing repairs installations and maintenance on all property & above propertybased technologies. Has knowledge of technology equipment/processes and Marriott proprietary technologies. Is responsible for following Marriott guidelines in the form of ISMs and SOPs
Follow all company policies and procedures report accidents injuries and unsafe work conditions to manager. Maintain confidentiality of proprietary information; protect company assets. Address guests service needs; assist other employees. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Serve as role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations/standards; identify recommend develop and implement new ways to increase organizational efficiency productivity quality safety and/or costsavings. Move lift carry push pull and place objects weighing less than or equal to 50 pounds. Stand sit or walk for extended periods of time. Enter and locate information using computers/ Point of Sale (POS) systems. Move up and down stairs/ramps. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: University or college degree or equivalent work experience.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International is an equal opportunity believe in hiring a diverse workforce and sustaining an inclusive peoplefirst are committed to nondiscrimination onanyprotectedbasis such as disability and veteran status or any other basis covered under applicable law.
Required Experience:
Manager
Key Skills
- Computer Science
- Active Directory
- Customer Service
- Information Technology
- Performance Reviews
- Windows
- Database
- ITIL
- Project Management
- Troubleshoot
- PC
- Business Units
- Printers
- hardware
- Technical Support
About Company
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, ... View more
