Application Specialist SENIOR
San Juan - Puerto Rico
Job Summary
The Application Specialist is responsible for providing technical support troubleshooting and optimization of enterprise software systems. This role ensures the reliability performance and integration of mission-critical business applications supporting financial operational and housing management systems. The Application Specialist collaborates with internal IT teams developers and third-party vendors to maintain application functionality resolve technical issues and support system enhancements that improve operational efficiency.
Key Responsibilities
- Provide technical support and maintenance for enterprise business applications including financial and housing management systems.
- Diagnose and troubleshoot application performance issues system errors and integration problems.
- Coordinate with software developers system administrators and external vendors to resolve application incidents and implement solutions.
- Assist in system integration activities and data workflows between enterprise applications and databases.
- Develop and execute SQL queries to support troubleshooting reporting and data validation tasks.
- Monitor application performance and recommend system improvements or optimizations.
- Maintain accurate technical documentation application support procedures and troubleshooting guides.
- Participate in system testing upgrades and implementation of application enhancements.
- Ensure application support activities comply with security policies governance standards and government IT requirements.
Minimum Experience
- Minimum of seven (7) years of professional experience supporting enterprise business applications in a production environment.
Required Technical Skills
- Enterprise application support and maintenance
- SQL and database query development
- Application troubleshooting and root cause analysis
- Systems integration and data workflow management
- Technical documentation and process improvement
Preferred Qualifications / Technologies / Certifications
- Microsoft Certified Solutions Developer (MCSD)
- Microsoft Office Specialist (MOS) Expert
- Other relevant enterprise application or software certifications
About Company
Upturn has got a concrete background in in multiple sectors of real estate development in Egypt, recently upturns has got a new way of developing real estates and that provides our customers with valuable residential and commercial units that comes with high quality and investment as ... View more