Service Now Developer

Inetum


Job Location:

Lisbon - Portugal

Monthly Salary: Not Disclosed
Posted on: 10 hours ago
Vacancies: 1 Vacancy

Job Summary

We are expanding our IT team and are looking for a ServiceNow Developer (ITSM) to support the ongoing implementation and evolution of our ServiceNow platform.

Strong knowledge on ITSM modules:

  • Configure customize and maintain ServiceNow ITSM modules following ServiceNow best practices.
  • Participate in the implementation of Incident Management Problem Management and future applications in ServiceNow.
  • Gather analyze and translate business requirements into scalable ServiceNow solutions.
  • Ensure platform configurations remain maintainable upgrade-friendly and aligned with ServiceNow standards.
  • Maintain technical and functional documentation to ensure knowledge sharing and platform sustainability.
  • Support end users during the rollout of new functionalities and provide guidance on platform usage.
  • Collaborate closely with ServiceNow Business Analyst to continuously improve IT service management processes.
  • Contribute to platform governance quality assurance and continuous improvement initiatives.
  • Stay informed about new ServiceNow capabilities and recommend improvements that add value to the organization.
  • Create dashboards whenever needed

What Were Looking For:

  • Minimum 3 years of experience with ServiceNow 
  • Experience with development and deployment in ServiceNow
  • Experience in troubleshooting and problem-solving
  • Knowledge of ITSM Service Now
  • Strong analytical skills and solution-oriented mindset
  • Good communication skills and team spirit

Requirements

  • Bachelors degree in Computer Science or a related field
  • English level B2C1

Nice to Have:

  • ServiceNow CSA certification
  • Javascript REST APIs and IntegrationHub
  • ITIL Foundation

Remote Work :

No


Employment Type :

Full-time

We are expanding our IT team and are looking for a ServiceNow Developer (ITSM) to support the ongoing implementation and evolution of our ServiceNow platform.Strong knowledge on ITSM modules:Configure customize and maintain ServiceNow ITSM modules following ServiceNow best practices.Participate in t...

About Company

Company Logo

Inetum is a European leader in digital services. Inetum’s team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetum’s solutions aim at contributing to its clients’ performance and innovation as well ... View more

View Profile View Profile