Laboratory Applications Migration Consultant

We are looking for a Laboratory Applications Migration Consultant to join an international Windows 11 migration project within a global laboratory environment. If you have experience supporting laboratory applications workstation management and end-user environments and enjoy working on complex IT migrations this opportunity could be for you.

Responsibilities:

• Coordinate migration activities with end users and local support teams across multiple sites;
• Assess test and validate laboratory application compatibility with Windows 11 environments;
• Install configure and document laboratory applications on Windows 11 workstations;
• Collaborate with application vendors to identify obtain and implement compatible software versions when required;
• Troubleshoot and resolve connectivity issues involving laboratory PCs equipment and network infrastructure;
• Investigate and resolve technical issues encountered throughout the migration process;
• Provide end-user training and guidance on newly installed or upgraded laboratory applications;
• Support data migration activities from legacy application versions and Windows 10 environments to Windows 11;
• Manage incidents and service requests related to Lab PCs and Kiosk PCs within agreed service levels;
• Prepare operational documentation installation guides knowledge articles and migration procedures;
• Work closely with application infrastructure network and support teams to ensure a successful migration rollout;
• Contribute to migration planning risk identification and project reporting activities.

Qualifications :

• Strong experience supporting laboratory environments including laboratory PCs analytical equipment and data processing systems;
• Hands-on experience with laboratory software such as ACD/Labs OpenLab ChemStation or similar platforms;
• 3 to 5 years of professional experience in workstation management desktop support or laboratory application administration;
• Good knowledge of Windows operating systems including Windows 10 and Windows 11 deployment and support;
• Experience with software installation configuration upgrades and application lifecycle management;
• Strong troubleshooting skills across workstations applications networks and peripheral devices;
• Understanding of network infrastructure databases software deployment processes and system integrations;
• Experience handling incidents service requests root cause analysis and end-user support activities;
• Ability to create and maintain technical documentation installation procedures and user guides;
• Fluent English communication skills both written and verbal;
• French language skills are considered an advantage;
• Strong organizational skills with the ability to work independently and within international project teams.

Additional Information :

• Availability to travel within Portugal when required;
• Availability for occasional international travel;
• Experience in multicultural and international environments is considered a plus.

Remote Work :

Yes

Employment Type :

Full-time