Customer Operations Expert – Lisbon, Portugal
Job Summary
Step into the future of technology in one of Europes most vibrant coastal capitals! We are hiring Customer Operations Experts to support the users of a world-leading AI research and deployment company.
If you speak fluent English love technology and are looking for a fully supported move to sunny Portugal this is your sign.
- Full Relocation Support: We cover your travel expenses to Lisbon handle your administrative setup (NIF & Social Security) and provide a paid annual flight back to your home country.
- Free Accommodation Option: Move stress-free into a private room in a shared company apartment with all utilities included plus free cleaning twice a week.
- Modern Green Campus: Enjoy an eco-friendly workplace featuring a free on-site gym free daily meals (soup bread salad fruit) an on-site health clinic and private health/dental insurance from Day 1.
- Perks & Culture: Access free Portuguese language classes join regular social and cultural activities and build a career in the fast-growing AI industry.
- Guide support and onboard users on cutting-edge advanced AI tools.
- Assist customers with billing invoicing and account management.
- Troubleshoot platform issues across multiple support channels with empathy and speed.
Choose the package that best fits your lifestyle (based on a 40-hour work week with 15 days of paid training included):
- Base Package: 1259.33 gross/month (Includes base salary 154 meal allowance holiday & Christmas allowances)
- Performance Bonus: Up to 200.00/month extra
- Perk: Private apartment room all utilities & cleaning included!
- Base Package: 1320.67 gross/month (Includes base salary 154 meal allowance holiday & Christmas allowances)
- Performance Bonus: Up to 200.00/month extra
- Fluency in English (written and spoken).
- EU Citizenship OR a valid unrestricted EU Work Permit.
- A strong passion for technology customer support and AI innovations.
- Flexibility to work rotating shifts in a dynamic 24/7 environment.
Spots fill up quickly for our upcoming training cohorts. Apply today with your English CV to lock in your interview!