Cloud Support Infrastructure Expert

Join Axians where innovation thrives on trust and autonomy and where every challenge is an opportunity to create technology with impact.

CLOUD SUPPORT INFRASTRUCTURE EXPERT
What We Are Looking For
We are looking for a Cloud Support Infrastructure Expert with strong troubleshooting capabilities with experience in production support environments cloud technologies automation tools and infrastructure management. This professional will be responsible for ensuring the stability availability and continuous improvement of cloud-based applications and platforms playing a key role in incident management service monitoring automation initiatives and operational excellence.

What You Will Do on a Daily Basis

• Provide production support for applications and platforms ensuring service availability and performance.
• Analyze system middleware and application logs to identify troubleshoot and resolve incidents.
• Monitor services produce operational reports and contribute to continuous service improvement initiatives.
• Develop and maintain automation solutions using tools such as Ansible and Terraform for provisioning configuration and deployments.
• Collaborate with global teams participate in knowledge transfer activities and support disaster recovery and operational readiness exercises.
• Create and maintain support documentation and knowledge articles.
• Participate in a 24/7 support model including on-call rotations weekends and public holidays when required.

Your Key Skills

• Strong knowledge of Linux environments command-line tools and Shell Scripting.
• Experience with cloud platforms such as AWS Azure IBM Cloud or Google Cloud.
• Hands-on experience with Infrastructure as Code and automation tools including Ansible and Terraform.
• Knowledge of containerization and orchestration technologies such as Docker and Kubernetes.
• Proficiency in scripting languages such as Python and/or Bash.
• Understanding of CI/CD concepts and tools.
• Familiarity with ITIL practices and production support processes.
• Strong analytical troubleshooting and problem-solving skills.

Your Main Qualifications

• Masters degree in Computer Science Computer Engineering or a related field.
• Minimum of 5 years of experience in IT Operations Production Support or Software Engineering.
• At least 2 years of hands-on experience with cloud environments.
• At least 2 years of experience working with Ansible and Docker.
• Professional experience supporting critical production environments.
• Certifications in Kubernetes Ansible Terraform or related technologies will be valued.
• Advanced level of English (written and spoken).

What We Offer
Stable professional career
Working with Axians projects becomes an asset to those of us who want to offer stability through a secure career.

Prospects for career advancement
You can access training and new certifications that will further elevate your skills. The 360 evaluation from managers and peers will also allow you to evolve.

Work Life Balance
By collaborating with Axians you will be able to reconcile work and family requirements without neglecting either area.

Attractive evolving compensation
When working with Axians you will have access to performance bonuses in addition to an attractive salary pack (base salary benefits). You are also entitled to health insurance and an employee assistance program for you and your family (Psychological Legal Psychosocial and Financial support).


Axians is the VINCI Energies brand dedicated to Information Technology and Digital Transformation. With an international presence and a people-to-people approach we combine technology innovation and proximity to create real impact for organizations and society.

Join Axians
At Axians we believe that talent does not fit a single profile. We value diversity and promote an inclusive environment where everyone has the opportunity to grow and contribute. If you have a disability or impairment we are committed to ensuring equal opportunities throughout the recruitment and onboarding process. Whenever needed we provide reasonable accommodations so that you can participate on an equal basis. If you require any accommodation please let us know by contacting us at.