Application Support & Automation Engineer

We are looking for an Application Support & Automation Engineer to join an international team responsible for supporting and operating critical banking applications. We are seeking a professional with experience in Application Support (L1/L2) strong troubleshooting skills and solid knowledge of automation cloud technologies and infrastructure who can contribute to the stability efficiency and continuous improvement of services.

Your Responsibilities:

• Provide application support for critical solutions within a banking environment.
• Manage and resolve incidents service requests and operational support activities.
• Participate in on-call rotations and shift-based support activities.
• Monitor application performance availability and stability.
• Participate in Disaster Recovery (DR) activities and business continuity tests.
• Develop and maintain Ansible playbooks and Terraform scripts for provisioning configuration and deployment automation.
• Contribute to technology modernization initiatives including the containerization of legacy applications.
• Administer and support environments based on Docker and Kubernetes.
• Support and train other team members on automation and infrastructure-related topics.
• Identify opportunities for continuous improvement and operational process optimization.

Qualifications :

• Minimum 5 years of experience in IT Operations Application Support or Software Engineering.
• Experience in L1/L2 Application Support preferably within banking or financial services environments.
• Strong knowledge of Linux and command-line administration (CLI).
• Hands-on experience with Ansible and Terraform for infrastructure automation.
• Experience with Docker and Kubernetes.
• Knowledge of PL/SQL and database troubleshooting.
• Experience with monitoring and observability tools ideally Dynatrace.
• Experience with CI/CD tools such as Jenkins or similar platforms.
• Scripting experience using Python and/or Bash.
• Experience working with Cloud platforms such as AWS Azure IBM Cloud or Google Cloud.

Qualifications & Experience:

• Masters degree in Computer Science Computer Engineering or related field
• 5 years of experience in IT Operations or Software Engineering
• Minimum 2 years of hands-on experience with a cloud provider (IBM Cloud AWS Azure or GCP)
• Minimum 2 years of experience with Ansible and Docker

Nice-to-Have Certifications:

• Red Hat Enterprise Linux Automation with Ansible (RH294)
• Developing Advanced Automation with Red Hat Ansible Automation Platform (DO374)
• Certified Kubernetes Application Developer (CKAD)
• HashiCorp Certified: Terraform Associate (preferred)
• HashiCorp Certified: Vault Associate (preferred)

Languages:

• English Expert level

Additional Information :

Working Model:

• Hybrid working model (50% remote / 50% on-site)
• Lisboa

Remote Work :

No

Employment Type :

Full-time