Sales Support Specialist Silvus

At Motorola Solutions we believe that everything starts with our people. Were a global close-knit community united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people property and places. Our solutions foster the collaboration thats critical for safer communities safer schools safer hospitals safer businesses and ultimately safer nations. Connect with a career that matters and help us build a safer future.

The following is a list of at least some of the current essential job functions of the position. Management may assign or reassign duties and responsibilities at any time at its discretion.

Key Responsibilities:

CRM Data Management & Integrity

Monitor daily CRM inputs from the International Sales team to ensure all account contact and opportunity data is accurate and complete.
Conduct regular audits of the CRM database to identify and resolve duplicate entries missing information and formatting errors.
Enforce data entry standards and provide ongoing training or support to international sales representatives to improve data quality at the source.
Execute bulk data updates imports and exports while maintaining strict data
hygiene.

Forecasting & Reporting Support

Partner directly with the Forecasting team to ensure they have the precise real-time data required for accurate revenue and pipeline modeling.
Generate weekly and monthly sales reports dashboards and performance metrics for international territories.
Investigate and reconcile any discrepancies between sales activities and forecasting reports.

Sales Support & Process Improvement

Serve as the primary point of contact for the International Sales team regarding CRM troubleshooting and data-related inquiries.

Identify bottlenecks or inefficiencies in current data collection processes and propose actionable improvements.
Assist in aligning international sales processes with global company standards to ensure uniform reporting.

Candidate Profile:

Experience & Education

Bachelors degree in Business Administration Data Analytics Information Systems or a related field.
13 years of experience in Sales Operations CRM Administration Data Analysis or a similar data-centric role.
Previous experience working with or supporting a B2B sales team (international experience is a strong plus).

Technical Skills

CRM Proficiency: Hands-on experience with major CRM platforms (preferably
Salesforce and Zoho).
Data Analysis: Advanced proficiency in Microsoft Excel or Google Sheets (Pivot tables VLOOKUPs data visualization).
Reporting Tools: Familiarity with BI tools (e.g. Tableau PowerBI) is highly
preferred but not mandatory.

Soft Skills & Attributes

Meticulous Attention to Detail: A natural ability to spot inconsistencies and a
passion for keeping information organized and accurate.
Communication Skills: Strong written and verbal communication abilities to
effectively collaborate with both technical (forecasting) and non-technical (sales) teams across different time zones and cultures.
Problem-Solving: Proactive approach to identifying data issues and implementing long-term solutions rather than just quick fixes.
Languages: Fluent in English; proficiency in additional languages is highly
advantageous for supporting international regions.

All employment is contingent upon the successful clearance of a background check.

To reward your hard work youll get:

• Competitive salary and bonus schemes

• Attractive defined contribution pension scheme

• Employee stock purchase plan

• Flexible working options

• Private medical care

• Life assurance

• Enhanced maternity and paternity pay

• Career development support and wide ranging learning opportunities

• Employee health and wellbeing support EAP wellbeing guidance etc.

• Carbon neutral initiatives/goals

• Corporate social responsibility initiatives including support for volunteering days

• Well known companies discount scheme

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion or belief sex sexual orientation gender identity national origin disability veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If youd like to join our team but feel that you dont quite meet all of the preferred skills wed still love to hear why you think youd be a great addition to our team.