Order Management Intern (1st shift)
Job Summary
At Motorola Solutions we believe that everything starts with our people. Were a global close-knit community united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people property and places. Our solutions foster the collaboration thats critical for safer communities safer schools safer hospitals safer businesses and ultimately safer nations. Connect with a career that matters and help us build a safer future.
Department Overview
Within the department structure we dynamically develop world-class Demand & Supply Planning Order Management Order Scheduling Delivery Logistics Repair Operations Customer Master Data Management and Business Operations which makes us the Center of Excellence for MSI globally. Supply Chain is responsible for maximizing the efficiency and productivity of the operations and plays a crucial role in supporting the sales process through proper forecasting order management securing material availability shipping and delivery to our customers.
Our purpose is to deliver exceptional value and customer experience through agility speed and collaboration. We are designed to bring value lead technology innovation and provide Motorola Solutions a competitive advantage on revenue cost cash delivery & customer excellence. Our customers rely on us for the expertise services and solutions we provide trusting our years of invention and innovation experience. By partnering with customers and observing how our products can help in their specific industries we are able to enhance our customers experience every day.
We influenced the history. Now we shape the future.
Job Description
As an Order Management Intern you will develop expertise in a specific function assuming ownership of the process per the assigned role.
Your responsibility will encompass the execution of the order management cycle ensuring the satisfaction of both internal and external customers through the performance of various key activities.
- Order entry
- Change order process
- Hold management
- Close cooperation with internal stakeholders (finance credit export control product groups project managers sales etc.)
- Providing high customer service level assistance to our customers
- Handling customer complaints
- Verification of orders related documents accuracy with a thorough understanding of all customer fulfillment requirements
- Adapting to a fast-paced business with a focus on first in first out cycle time
- Participating in monthly close activities that result in heavier workloads
- Understanding that working as a team is a must and cooperation with others is essential
- Prioritizing teams goals and contributing to keep a good working atmosphere in the workplace
Basic Requirements
- English skills at B2/C1 level
- Nice to have: fluency in other European languages.
- Familiarity with Salesforce and Google Workspace is prefered
- Bachelors/Masters degree preferred
- Ability to identify and solve problems on their own
- Supporting peers in problem solving
- Taking ownership of problem resolution
- Team player attitude is a must
- Experience with working under time pressure / tight deadlines
- Continuous learning mindset
- Capability to prioritize and efficiently handle various responsibilities
- Adapting to change
- Attention to detail
We Offer
- Contract of employment
- Hybrid work model and flexible working hours
- Comfortable working conditions (high class offices parking space)
- Competitive salary package
- Strong team-oriented culture
- Private medical and dental coverage (Medicover)
- Life insurance
- Cafeteria program for benefits (multisport card cinema tickets etc.)
- 1000 PLN for spectacles
- Employee Pension Plan (PPE)
- ESPP (Motorola Solutions stock programme)
- Company-supported sport and social activities (ski team volleyball tennis section etc.)
- Access to wellness facilities and integration events
Travel Requirements
Relocation Provided
Position Type
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion or belief sex sexual orientation gender identity national origin disability veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If youd like to join our team but feel that you dont quite meet all of the preferred skills wed still love to hear why you think youd be a great addition to our team.
Required Experience:
Intern
About Company
Motorola Solutions, Inc., incorporated on March 9, 1973, is a provider of communication infrastructure, devices, accessories, software and services. The Company operates through two segments: Products and Services. It serves global customer base spanning federal, state, county, provin ... View more