Customer Service Representative (fm)Plastics EngineeringCRACOW
Posted:
14 September 2026 (Yesterday)
Application Deadline:
12 December 2026
Vacancies:
1 Vacancy
Job Summary
- be a key support for the Sales Team by managing customer orders endtoend ensuring accuracy timeliness and high service quality
- maintain daily communication with customers suppliers and international teams via email and phone
- monitor order status handle exceptions and proactively resolve issues to ensure smooth order fulfilment
- cooperate closely with Logistics Finance and Accounting Teams to ensure correct documentation and efficient processes
- maintain high data quality in systems and contribute to continuous improvement through process adherence and training.
- Bachelors degree or higher; graduates of chemistryrelated or technical fields are welcome
- experience in customer service sales support or order management in a B2B environment
- confidence in working with digital tools and order management / CRM systems
- strong organisational skills accuracy and a structured approach to daily tasks
- positive attitude strong interpersonal skills and ability to collaborate effectively within a team
- communicative level of English enabling daily cooperation with international stakeholders
- work in an international friendly organisation with a stable market position and collaborative culture
- structured onboarding and opportunities for development through technical commercial and personal trainings
- possibility to improve English skills through English classes
- flexible working hours and hybrid model after the trial period (2 days HO/ 3 days office)
- full work tools (laptop phone) and an attractive benefits package including private medical care Multisport and holiday allowance.
Required Experience:
Unclear Seniority
About Company
KH Chemicals is a reliable trading company active in the chemical industry. KH Chemicals is based in Zwijndrecht, the Netherlands.